Medical Billing Customer Service Representative

Are you interested in a career in patient customer service? Do you want the ability to earn monthly commission on top of hourly pay? Do you want rapid career advancement? Do you want career stability? If you answer YES, then UCB, Inc. is your next employer!United Collection Bureau, Inc. is immediately hiring Medical Billing Customer Service Representatives for the Jeffersonville, IN office located in River Ridge. UCB is a national firm providing accounts receivable management services to healthcare facilities. Serving the financial industry since 1959 and still growing, UCB Customer Service Representatives work with consumers to answer their billing question and find the best financial solution for their situation. Join the UCB team today to receive paid training and an excellent benefits package. At UCB you are part of an inclusive team which is supportive and encouraging, ensuring you are set up for success!Job Duties:Handle inbound phone calls in a friendly and professional mannerAssist customer with their medical billing questionsProvide accurate record of consumer calls through account documentationAbility to move across multiple computer environments effectivelyStrong attention to detail and accuracy in processing medical billingAbility to multitask and prioritize tasks in a fast-paced environmentExcellent communication skillsThis is an excellent opportunity for individuals with experience in patient services to utilize their skills in a customer service role.Required:Must have excellent attendanceHigh School DiplomaAbility to pass a background check – clear of felonies or charges involving theftPay:$16.00 per hour plus Monthly BonusHours of Operation:Monday – Friday 9:30am – 6pm; With the exception of 1 day 10:30am – 7pm or 11:30am – 8pmTraining Program for first 2 weeks – Monday – Friday 9:30- 6:00pmJob Type: Full-timeExpected hours: 40 per weekBenefits:401(k)401(k) matchingDental insuranceHealth insurancePaid time offVision insuranceShift:8 hour shiftWork Location: In person