Computer Technician (full-time)

JOB TITLE:

Computer Technician

CLASSIFICATION:

Classified

FLSA STATUS:

Non-Exempt

IMMEDIATE SUPERVISOR:

Coordinator of Information Technology

RECEIVES GUIDANCE FROM:

Coordinator of Information Technology

Assistant Coordinator of Information Technology

PURPOSE OF THE POSITION:

Responsible for installing, configuring and maintaining computers and classroom technology at all school locations. Includes installation and support for computer application software, includes installation and support of computer networking. Performs general computer troubleshooting and maintenance.

QUALIFICATIONS:

(Skills, Knowledge, Abilities, Education, Certification/Licensure, Experience, Equipment)

Skills, Knowledge, and Abilities:

Work closely in cooperation with the manager of information systems and all staff.

Ability to perform diagnostic examinations of computers and classroom technology.

Ability to plan and implement scheduled preventative maintenance.

Strong working knowledge of macOS, Windows, iOS, and ChromeOS devices necessary.

Knowledge of local area network systems.

Strong skills in written and oral communication.

Strong organizational skills.

Ability to work independently and prioritize without close supervision.

Education:

High school diploma or equivalent required.

Post-secondary education preferred.

Certification/Licensure:

Valid Iowa driver’s license.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

The following duties are normal for this position. These are not to be construed as exclusive or all inclusive. Other duties may be required and assigned.

Operate and maintain work order reporting system.

Assist with developing and implementing a strategy for the training of users on proper equipment use and care.

Repair, as much as feasible, all district computer equipment.

Troubleshoot software, hardware, AV, and network problems.

Assist in the coordination of both off-site and on-site servicing procedures.

Assist in the inventory and deployment of new equipment.

Assist in the management of District devices using MDM solutions.

Recommend changes in hardware-software configurations.

Train and supervise student technicians in coordination with IS Manager, Assistant IS Manager, and Tech Specialist.

Fulfill administrative reporting requirements.

Maintain a reliable attendance record.

Perform other duties as assigned.

PHYSICAL REQUIREMENTS:

Satisfactory health as certified by a competent medical authority.

Repetitious walking, bending, lifting, stooping and kneeling.

Ability to climb stairs, ladders, and work overhead periodically.

Must be capable of lifting 80 pounds periodically.

Ability to work while standing, moving and/or walking.

Drug, tobacco, and alcohol free while working.

WORKING CONDITIONS:

Majority of work is done in an office or school setting.

Extensive district travel required.

Some weekend and evening hours may be required.

TERMS OF EMPLOYMENT:

At-will employee.

12-Month Position.

Per board policies and administrative guidelines.

Performance evaluated annually.

No student enrolled in the Urbandale Community School District shall be excluded from participation in, be denied the benefits of, or be subjected to discrimination in the Districts programs on the basis of race, color, creed, sex, religion, marital status (for program), ethnic background, national origin, disability, sexual orientation, gender identity, age (for employment) or socio-economic background (for program). The policy of the District shall be to provide educational programs and opportunities for students as needed on the basis of individual interests, values, abilities and potential. There is a grievance procedure for processing complaints of discrimination. If you have questions or a grievance related to this policy please contact the district office at 11152 Aurora Ave, Urbandale, IA or call 515.457.5000. The districts Equity Coordinator is Ms. Stephanie Davis, daviss@urbandaleschools.com.

Primary Location District

Salary Range $20.50 / Per Hour

Shift Type Full-Time