Float Teller-South Area

Float Teller (FT) Department: Branch Administration Job Status:
Full-Time FLSA Status: Non-Exempt Grade: 5 Reports to: Branch Manager
Amount of Travel Required: Local Travel as Needed Positions Supervised:
N/A Must be available to work in the following areas – Agawam E. Long,
Feeding Hills, Tower Square, W. Sfld POSITION SUMMARY Provides prompt
and professional service to new and existing customers. ESSENTIAL
FUNCTIONS Adheres to established Westfield Bank customer service
standards. Provides information regarding bank products to all potential
customers both retail and commercial. Independent performance of all
teller transactions and related services. Maintains security of cash
drawer. Proves cash drawer at end of day. Meets assigned referral goals
through referral of bank products and services to meet customers banking
needs. Performs account and person maintenance. Assists in resolving
customer problems. May assist with balancing the ATM Assist customers
with Safe Deposit. Must complete BSA, AML, and other Regulatory and
Continuing Education as assigned. Must adhere to all bank and regulatory
policies and procedures specific to position. Performs additional duties
as requested. POSITION QUALIFICATIONS Competencies Accountability
Customer Relations Decision Making / Judgment Job Knowledge Quality
Education/Experience/Skills High School Diploma or GED required. At
least six months of cash handling and customer service experience
preferred. Must meet balancing requirements. Westfield Bank has reviewed
this job description to ensure that essential functions and basic duties
have been included. It is not intended to be construed as an exhaustive
list of all functions, responsibilities, skills and abilities.
Additional functions and requirements may be assigned by supervisors as
deemed appropriate