Float Teller-Chicopee Area

Float Teller (FT) Chicopee Area Department: Branch Administration Job
Status: Full-Time FLSA Status: Non-Exempt Grade: 5 Reports to: Branch
Manager Amount of Travel Required: Local Travel as Needed Positions
Supervised: N/A Must be available to work in the following areas –
Burnett Road, Center Street, East Street, Memorial Drive & Liberty
Street, Spfld POSITION SUMMARY Provides prompt and professional service
to new and existing customers. ESSENTIAL FUNCTIONS Adheres to
established Westfield Bank customer service standards. Provides
information regarding bank products to all potential customers both
retail and commercial. Independent performance of all teller
transactions and related services. Maintains security of cash drawer.
Proves cash drawer at end of day. Meets assigned referral goals through
referral of bank products and services to meet customers banking needs.
Performs account and person maintenance. Assists in resolving customer
problems. May assist with balancing the ATM Assist customers with Safe
Deposit. Must complete BSA, AML, and other Regulatory and Continuing
Education as assigned. Must adhere to all bank and regulatory policies
and procedures specific to position. Performs additional duties as
requested. POSITION QUALIFICATIONS Competencies Accountability Customer
Relations Decision Making / Judgment Job Knowledge Quality
Education/Experience/Skills High School Diploma or GED required. At
least six months of cash handling and customer service experience
preferred. Must meet balancing requirements. Westfield Bank has reviewed
this job description to ensure that essential functions and basic duties
have been included. It is not intended to be construed as an exhaustive
list of all functions, responsibilities, skills and abilities.
Additional functions and requirements may be assigned by supervisors as
deemed appropriate