Float Teller-Westfield Area

Float Teller (FT) Department: Branch Administration Job Status:
Full-Time FLSA Status: Non-Exempt Grade: 5 Reports to: Branch Manager
Amount of Travel Required: Local Travel as Needed Positions Supervised:
N/A Must be available to work in the following areas – Huntington,
Southwick, Westfiedl (Arnold St, E. Main St., Elm St.) POSITION SUMMARY
Provides prompt and professional service to new and existing customers.
ESSENTIAL FUNCTIONS Adheres to established Westfield Bank customer
service standards. Provides information regarding bank products to all
potential customers both retail and commercial. Independent performance
of all teller transactions and related services. Maintains security of
cash drawer. Proves cash drawer at end of day. Meets assigned referral
goals through referral of bank products and services to meet customers
banking needs. Performs account and person maintenance. Assists in
resolving customer problems. May assist with balancing the ATM Assist
customers with Safe Deposit. Must complete BSA, AML, and other
Regulatory and Continuing Education as assigned. Must adhere to all bank
and regulatory policies and procedures specific to position. Performs
additional duties as requested. POSITION QUALIFICATIONS Competencies
Accountability Customer Relations Decision Making / Judgment Job
Knowledge Quality Education/Experience/Skills High School Diploma or GED
required. At least six months of cash handling and customer service
experience preferred. Must meet balancing requirements. Westfield Bank
has reviewed this job description to ensure that essential functions and
basic duties have been included. It is not intended to be construed as
an exhaustive list of all functions, responsibilities, skills and
abilities. Additional functions and requirements may be assigned by
supervisors as deemed appropriate