Teller

Position: Teller Department: Park Street Branch Job Status: Full-Time
FLSA Status: Non-Exempt Grade: 5 Reports to: Branch Manager Amount of
Travel Required: Local Travel as Needed Positions Supervised: N/A
POSITION SUMMARY Provides prompt and professional service to new and
existing customers. ESSENTIAL FUNCTIONS Adheres to established Westfield
Bank customer service standards. Provides information regarding bank
products to all potential customers both retail and commercial.
Independent performance of all teller transactions and related services.
Maintains security of cash drawer. Proves cash drawer at end of day.
Meets assigned referral goals through referral of bank products and
services to meet customers banking needs. Performs account and person
maintenance. Assists in resolving customer problems as they arise. May
assist with balancing the ATM Assist customers with Safe Deposit. Must
complete BSA, AML, and other Regulatory and Continuing Education as
assigned. Must adhere to all bank and regulatory policies and procedures
specific to position. Performs additional duties as requested. POSITION
QUALIFICATIONS Competencies Accountability Customer Relations Decision
Making /Judgment Job Knowledge Quality Education/Experience/Skills: High
School Diploma or GED required. At least six months of cash handling and
customer service experience preferred. Must meet balancing requirements.