Housing First Coordinator

Housing First Coordinator- Emergency Family Shelter- Bilingual (Haitian
Creole) Responsibilities: Screen and assess family needs within initial
intake. Flag high risk factors reported or observed and immediately
report to shelter leadership to formulate a plan of action to support
the family. Provide milieu coverage as needed to ensure overall safety
of the site and to ensure that community rules are followed. Assists
guests with transportation arrangements and tangible resources to
address immediate needs. Carry an assigned caseload of families and
collaboratively coordinates care and supports to address assessed needs
and service delivery preferences. Ensure that supports provided to
families are culturally and linguistically appropriate, family centered,
and trauma informed. Attend training forums as assigned. Attend weekly
supervision with Site Manager or designee. Collect and input relevant
data correlated to client assessment and outcomes in ETO or other
assigned portal. Maintain accurate case records of initial assessment,
service activities, and progress notes in electronic medical record/ETO
platform within established timeframes and deadlines. Provide
comprehensive service and care coordination through collateral contacts
as indicated while leveraging pre and post tenancy support services
within a Housing First framework. Engage families in viable pathways
toward housing and tenancy sustaining resources through relevant
assessments and service referrals. Assist with and participate in
strategic planning for the Family Shelter Site. Build upon existing
partnerships with community-based organizations to cultivate more robust
support service opportunities as applicable. Serve as a member of
internal/external multi-disciplinary teams and case conferencing forums
as assigned. Develop and maintain professional working relationships
with residents, staff, co-workers and supervisor. Work effectively with
diverse populations and cultural groups. Complete and track USCIS
immigration profiles and status, vocational assessments through
MassHire, and relevant contact/reporting information per EOHLC
guidelines within ETO system as needed/assigned. Incorporates
individual/family strengths into assessments. Support families with
maximizing state and federal entitlements such as MassHealth, EADC/DTA
benefits (SNAP/Food Stamps/Cash Assistance) as well as other social,
recreational, and/or educational opportunities that foster enrichment
and growth. Collaborate closely with housing navigation team to enroll
in HomeBase program, complete CHAMP application, unit identification in
geographical area of preference, application process for unit, viewing
and obtaining vital documentation as needed and relevant. Recognize and
respond to signs and symptoms of changes in client behavior, physical
health or related medical issues, or other related areas of concern and
seek supervisory support/consultation as needed. Flag and escalate
safety concerns/risk factors to Site Director as need Flag and escalate
safety concerns/risk factors to Site Director as needed and applicable.
Qualifications (one of the following): Bachelor?s degree in human
services or related field required. For candidates with lived experience
with substance use disorder who have 2 years sustained sobriety. High
school diploma/GED and at least one year of paid or volunteer experience
working with adults with mental illness and/or substance abuse. Must
have a strong commitment to substance use recovery and housing first
philosophy. Must have skills to establish supportive relationships with
persons with mental illnesses/substance use and respect for their
preferences for treatment. Ability to provide flexible services that are
community based and focused on team work. Ability to speak either of the
needed languages ( Spanish, Portuguese, Haitian Creole, or French)
Requisition Number: HOUSI008755