customer support rep (in-office)
Randstad US
customer support rep (in-office).
cranston , rhode island
posted today
job details
summary
$19.50 – $20 per hour
temporary
high school
category office and administrative support occupations
referenceAB4614943
job details
We are excited to announce a temporary position for a Customer Support Rep in our Customer Service department. This role offers a competitive pay rate of $20/hour and requires you to work 8:30 AM to 5:00 PM in the office. The position may last up to 12 months or longer.
Key Responsibilities:
Perform data entry with a strong emphasis on process and detail
Dependability is essential
Handle inbound and outbound calls
Input customer data into our ERP system and Salesforce
Collaborate with Customer Service Representatives on warranty replacements, service orders, and other assigned tasks
Qualifications:
Experience in data entry with a keen attention to detail
Dependable and reliable work ethic
Preferred experience in sports optics or a call center environment
If you are looking for an opportunity to contribute to a dynamic team, we encourage you to !
salary: $19.5 – $20 per hour
shift: First
work hours: 8:30 AM – 5 PM
education: High School
Responsibilities
↵
Perform data entry with a strong emphasis on process and detail
Dependability is essential
Handle inbound and outbound calls
Input customer data into our ERP system and Salesforce
Collaborate with Customer Service Representatives on warranty replacements, service orders, and other assigned tasks
Skills
Customer Relations
Customer support
ERP
CRM
Typing Skills
Adapting to Change
Follow-up
Telephone Etiquette
Empathy
Interpersonal Sensitivity
Employee Relations
Customer Service
Customer Relationship Management
CUSTOMER ORDERS/SALES
Call Center Support
Basic Computer Skills
Basic Software Skills
Administrative Duties (3 years of experience is required)
Qualifications
Years of experience: 3 years
Experience level: Experienced
Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether youre looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.
Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.
At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.
Pay offered to a successful candidate will be based on several factors including the candidates education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).
This posting is open for thirty (30) days.
get in touch
we are here to help you with your questions.
KS
kathleen shannon
kathy.shannon@randstadusa.com