Administrative Assistant 2

Administrative Assistant 2

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Administrative Assistant 2

Salary

$48,422.40 – $71,198.40 Annually

Location

Ankeny – 50021 – Polk County, IA

Job Type

Full-time

Job Number

25-00729

Agency

645 Iowa Department of Transportation

Opening Date

09/25/2024

Closing Date

10/6/2024 11:59 PM Central

LinkedIn Tag

#LI-POST

Point of Contact

Mary Demuth, Mary.Demuth@iowadot.us

Description

Benefits

Questions

Job Description

The Iowa Department of Transportation’s Mission isMaking Lives Better Through Transportation. To accomplish our Mission, the person selected for this position will demonstrate actions and behaviors guided by the Iowa Department of Transportation’s five CORE values:Safety First, People Matter, Customer Focused, Servant Leadership, and Integrity Without Exception.

The Motor Vehicle Division at the Iowa Department of Transportation is in search of an Administrative Assistant II. This position supports the customer service needs of the Customer Services Bureau Motor Carrier Services Team. This team administers Motor Carrier program areas to include International Fuel Tax Agreement (IFTA), International Registration Plan (IRP), Unified Carrier Registration (UCR), Intrastate Authority, Transit Fuel, Titling of commercial vehicles, and Oversize/Overweight Permitting. These programs serve state and provincial governments in North America, interstate and intrastate trucking companies, law enforcement agencies across the nation, Federal Motor Carrier Safety Administration (FMCSA), Federal Highway Administration (FHWA), and the Iowa Department of Revenue (DOR).

This position is located in our Ankeny, IA office. Standard work hours are 8:00 am – 4:30 pm, Monday – Friday.

The purpose of this position is to provide polite, quality, and professional customer service and meet customer needs in all program areas of the office.

Here is what you’ll do:

Professionally represents the department in a variety of settings including internal and external meetings and conferences.

Effectively uses communication methods and tools (written and verbal) to respond to and resolve concerns and issues.

Responsible for advising employees, answering questions, distributing and checking work.

Assist in the review of legislation, administrative rules, and policy changes around Oversize/Overweight Permitting. Serves as a backup to other MCS programs.

Communicate with internal and external customers to problem solve in a polite, courteous, and cooperative manner.

Recommends and advocates for changes that help with the efficiency of the department.

Troubleshoot system problems, analyze operation errors, and be able to contact appropriate personnel to fix the problem.

What we offer YOU:

Competitive pay and benefits package including health, dental, flexible spending, and life insurance.

Insurance benefits start first of the month following 30 days of employment. 2024 health and dental insurance premiums can be found here (https://das.iowa.gov/media/3577/download?inline=) .

Opportunities for professional growth and development.

Paid time off effective immediately – biweekly vacation, separate sick leave, accruals rollover on a yearly basis, and 9 paid holidays per year.

Iowa Public Employee Retirement System (IPERS) Retirement Package with employer match

Optional 401A plan with employer contributions.

Employee Discount Programs from variety of vendors (vision, cellular, fitness, recreation, season passes, travel, counseling; legal, financial).

We encourage you to view more about the State of Iowa Employee benefits and costs at theState of Iowa Employee Benefits Website (https://das.iowa.gov/human-resources/employee-and-retiree-benefits/employees) !

You have the freedom to flourish in Iowa – Apply today!

If you require a reasonable accommodation in completing any screening, interviewing, pre-employment testing, or otherwise participating in the selection process, please direct your request to the Affirmative Action & Equal Employment Opportunity (AA/EEO) Officer at: aa-eeo@iowadot.us

Reasonable accommodation such as: interpreter, translator, written materials, modified equipment/devices, ADA access, etc. This does not include scheduling needs.

Minimum Qualification Requirements

Applicants must meet at least one of the following minimum requirements to qualify for positions in this job classification:

Graduation from an accredited four-year college or university with a bachelors degree in any field, and experience equal to one year of full-time administrative support (e.g., screening visitors and callers; opening/distributing mail, typing/proofing documents, letters, and reports; organizing files; scheduling meetings/appointments; arranging travel; processing travel claims; ordering supplies/equipment) or technical support work (e.g., determining budget, personnel, and equipment needs; compiling/evaluating statistical, historical, economic, business, financial or technical program data; interpreting or securing compliance with laws, rules and regulations; reviewing operating records/reports and evaluating their effectiveness).

A total of five years of education and/or full-time experience (as described in number one) where thirty semester hours of accredited college or university course work in any field equals one year of full-time experience.

Current, continuous experience in the state executive branch that includes experience equal to 12 months of full-time work as an Administrative Assistant 1.

For additional information, please click on thislink to view the job description (https://das.iowa.gov/sites/default/files/hr/documents/classandpay/JobClassDescriptions/AdministrativeAssistant2-00709-90709.pdf) .

Why Choose the State of Iowa?

At the heart of our commitment to excellence is a dedication to our most valuable asset – our employees. Discover the outstanding benefits that set us apart as an employer of choice.

Our Robust Benefits Package Includes:

Competitive Compensation:

Enjoy a competitive salary that reflects directly on your skills and expertise.

Keep in mind, your wage is just one part of your total compensation. Unlock the complete value of your employment with the State of Iowa by using our user-friendlyTotal Compensation Calculator (https://das.iowa.gov/media/3773/download?inline) .Gain insights into your comprehensive annual compensation, including salary and State-provided benefits.

Health and Wellness:

Prioritize your well-being with our comprehensive health plans, including medical, dental, and vision coverage. Enjoy the peace of mind knowing that the State of Iowa covers 90% of the premiums, providing you and your loved ones with excellent coverage at a remarkably low cost.

Retirement Planning:

We are proud to offer the Iowa Public Employees Retirement System (IPERS). A defined benefit plan, IPERS benefits are guaranteed for life, meaning once you retire, you will receive the same monthly benefit for the remainder of your life (once vested). We invest in your long-term financial well-being, so you can retire with peace of mind.Click here to learn more about IPERS (https://ipers.org/members) .

Paid Time Off:

Life is unpredictable, and at the State of Iowa, we understand the importance of work-life balance. Our leave policies, including paid holidays, vacation, and sick leave with unlimited accrual, ensure you have the flexibility you need for personal and family matters.

Professional Development:

Elevate your career with continuous learning opportunities. We support your growth through training programs, workshops, and tuition reimbursement.

Employee Assistance Program (EAP):

We care about your well-being beyond the workplace. Access confidential counseling, resources, and support through our Employee Assistance Program.

Diversity and Inclusion:

Be part of a diverse and inclusive workplace that embraces all backgrounds and perspectives. We believe diversity is a strength that drives innovation.

Join Us – Elevate Your Career:

Ready to elevate your career with the State of Iowa?Click here (https://iowa.attract.neogov.com/recruitment/p/benefits) to explore more about our unparalleled benefits and discover what makes us unique. Your success is our priority!

01

Do you understand that the answers to all of the following questions must be truthful, honest, and accurate to the best of your ability? Please read all questions and answers thoroughly and make sure you understand them completely.Ensure the answers to your questions match the information filled out on your application and the attachments you have uploaded. If the answers to your questions are inconsistent with your application information or uploaded attachments, you will be given zero points for the question.Knowingly misrepresenting the facts when submitting any information related to an application, examination, certification, appeal, or any other facet of the selection process will result in your disqualification from this application and future employment with the state of Iowa.

Yes – I understand and agree.

No

02

PLEASE READ CAREFULLY

Have you filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq?

No – I have NOT filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

Yes – I HAVE filed a registration statement pursuant to the federal Foreign Agents Registration Act of 1938, as amended, 22 U.S.C. §611 et seq

03

Have you graduated from an accredited four-year college or university with a bachelors degree in any field? IF YES – How many months of experience do you have of full-time administrative support (e.g., screening visitors and callers; opening/distributing mail, typing/proofing documents, letters, and reports; organizing files; scheduling meetings/appointments; arranging travel; processing travel claims; ordering supplies/equipment) or technical support work (e.g., determining budget, personnel, and equipment needs; compiling/evaluating statistical, historical, economic, business, financial or technical program data; interpreting or securing compliance with laws, rules and regulations; reviewing operating records/reports and evaluating their effectiveness)?

I have not graduated from an accredited four-year college or university with a bachelors degree in any field

Less than 12 months of the administrative support work identified

12 months or more of the administrative support work identified

04

How many years do you have of a combination of post high school education in any field AND/OR full-time administrative support (e.g., screening visitors and callers; opening/distributing mail, typing/proofing documents, letters, and reports; organizing files; scheduling meetings/appointments; arranging travel; processing travel claims; ordering supplies/equipment) or technical support work (e.g., determining budget, personnel, and equipment needs; compiling/evaluating statistical, historical, economic, business, financial or technical program data; interpreting or securing compliance with laws, rules and regulations; reviewing operating records/reports and evaluating their effectiveness)? 30 semester hours equals one year of experience.

I do not have any of the combined education and/or experience

Less than five years of the combined education and/or experience

Five years or more of the combined education and/or experience

05

Are you a current State of Iowa employee- executive branch? IF YES – How many months do you have of full-time experience in the classification of Administrative Assistant 1 for the State of Iowa?

I am not a current State of Iowa employee

I do not have any experience in the classification of Administrative Assistant 1 for the State of Iowa

Less than 12 months of full-time experience in the classification of Administrative Assistant 1 for the State of Iowa

12 months or more of full-time experience in the classification of Administrative Assistant 1 for the State of Iowa

Required Question

Agency

State of Iowa

Agency

645 Iowa Department of Transportation

Address

800 Lincoln Way

Ames, Iowa, 50010

Website

https://iowadot.gov/careers/

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