Travel Field Service Representative

JOB REQUIREMENTS: Faith Technologies, a division of Faith Technologies
Incorporated (FTI), is an energy expert and national leader in
electrical planning, engineering, design and installation. As a
comprehensive authority in the field of electrical and energy services,
Faith leads industry change through a dedicated investment in
technology, strategic project consulting and process engineering that
drives productivity, value, and above all, safety. Through innovative
practices, Faith drives trends in growth and development with continual
investment in their merit-based employees skill, leadership and career
development. The Field Service Representative – Power Distribution is
accountable for installation, inspection and testing, troubleshooting,
and adjustment, repair or replacement of customer equipment. Provides
documentation, including test reports and service summary to customer.
Instructs customers and personnel on the operation and maintenance of
equipment. Performs warranty work and start-up service. Constructs and
tests circuits and equipment utilizing various tools and machines such
as computers, workstations, circuit diagrams and test
instruments/equipment. Provides technical support in product service,
product training and applications. Analyzes complex problems in
equipment and machinery and interprets maintenance manuals, using
knowledge of systems and electronics to isolate and correct the faults.
Consults with product support and engineering personnel to determine
solutions to complex problems in system operation. Reports customer
suggestions on product improvement and existin g product designs to the
appropriate technical specialist. Assists in the development of design
modifications. Implements modifications and provides installation
support for the modifications. Develops and implements training
courseware and provides training to customers and other service
representatives. Develops and maintains ongoing customer relationships
with regards to all aspects of equipment repair and maintenance.
Maintains service equipment, tools and documentation. Local Regions in
Following Locations: New Orleans, LA – Columbia, SC – Phoenix, AZ –
Dallas, TX – Columbus, OH – Stafford, CT – Richmond, VA – San Antonio,
TX – Quincy, WA – Cheyenne, WY – San Francisco, CA – Chicago, IL – Des
Moines, IA – New York City, NY – Baltimore, MD – Detroit, MI –
Indianapolis, IN MINIMUM REQUIREMENTS Education: Completion of an
electrical apprenticeship (8,000 hours) or a Bachelors degree in
Electrical Engineering or Experience: Military experience within the
following positions: Navy Nuclear Electronic Technicians and
Electricians Mate or Experience: Electrical start-up and testing
experience including: circuit breakers, transformers, switchgear, VFDs,
PLCs, and capacitor banks Required: The ability to effectively
communicate in the English language. This includes the ability to
understand the spoken and written word as well as speak in English.
Travel: 50% Work Schedule: This position works between the hours of 6 am
to 6 pm, Monday through Friday. May vary based on customer demands and
can include, but is not limited to: nights, weekends, and holidays. KEY
RESPONSIBILITIES Contributes to Field Services small projects
coordination and execution on customer site (end of life, modernization,
upgrade, etc.). Provides support to Level 2 and Level 3 FSRs as it
pertains to removal of electrical equipment. Interprets blueprints
and other service documents, including but not limited to,
specifications, reporting and quality requirements. Performs basic
audits of customers electrical systems and equipment. Documents all
required information for each site (techn To view the full job
description please use the link below.
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Qualified females, minorities, and special disabled veterans and other
veterans are encouraged to apply.