Director, Retail Payment Channel Partnerships – Remote

Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.

Combine Fintech and Healthcare, two of the fastest-growing fields on the planet, with a culture of performance, collaboration, and opportunity and this is what you get – leading edge technology that is improving the lives of millions. Here, innovation is not about another gadget; it is about providing advanced, state-of-the-art payment solutions to help those we serve be healthier, happier, and more productive.

About Us:

Careers at UnitedHealth Group®, offer a unique and exciting opportunity to create large-impact, market-leading payments, and financial technology innovations, while delivering on the mission of improving the health and wellbeing of tens of millions of Americans.

Our industry-leading S3® payments platform is integrated at 50,000 retail locations and supports some of the largest benefits and rewards programs in the world by offering value to consumers and directing the spending of funds to approved health-enhancing products and services. This advanced technology has led to Optum’s rapid ascent to market leadership in healthcare benefits and has broader applicability across numerous other industries.

Working within a FinTech powerhouse, Optum team members enjoy a culture of performance and collaboration, along with the resources and technology of a Fortune 5 company that comes with being a part of the UnitedHealth Group family of businesses. Our teams work in close partnership with the largest and most forward-thinking companies in America including Aetna, Anthem, CVS, General Mills, Kroger, UnitedHealthcare, Walmart, Walgreens and more.

The Director, Retail Payment Channel Partnerships is a strategic, relationship, and partnership-focused role supporting the broader Retail Network Sales team. It is considered an integral part of the sales team. This position is responsible for leveraging various partner channels across point-of-sale software vendors, value-added resellers, retail membership and associations groups, payment acceptance partners and more to grow the Solutran retail network and strengthen existing retailer relationships.

The next phase of S3 network expansion calls for a channel partner approach to help Optum efficiently growth its retail network footprint in depth and breadth. This role will be responsible for building a partner-based strategy which creates sales efficiencies and easily identifies solid channel partnerships to unlock exponential retail network growth. There will be existing and new retail channel partners to formalize and build long term relationships around.

The Director, Retail Payment Channel Partnerships will partner internally with Optum Retail Sales, Product and Solutions teams to identify opportunities where the combination of Optum and a Retail Channel Partner creates net new, incremental value for all parties including the end users of the S3 network. This role will own relationships, agreements, and negotiations with external retail channel partners. These responsibilities will span the entire lifecycle of retail channel partnerships, beginning with the first project and continuing through subsequent projects, requiring elements of long-term account management relationship fostering.

This role will be tasked with understanding our partner’s businesses inside and out and becoming a trusted resource to help them accomplish their stated goals while also protecting Optum’s assets and value at the same time.

The position requires a unique blend of business development, listening, analysis, design, and communication skills. As an experienced member of the team, it is expected all of these responsibilities are well honed and effective. It is this individual’s responsibility to document processes and playbooks to ensure future team scale.

You’ll enjoy the flexibility to work remotely from anywhere within the U.S. as you take on some tough challenges.

Primary Responsibilities:

Identify, source, and establish solid, valuable retail channel partnerships across Point of Sale Providers, payment gateways, and Retail, Grocery, and Pharmacy membership groups, to expand the S3 retail network

Work with leadership to design a partnership strategy and execution playbook

Understand and negotiate partnership agreements with external retail channel partners

Partner with the marketing organization to co-develop compelling partner presentations

Define and manage the operational process surrounding retail channel partner and sales engagement

Support the retail account management team as an expert on the partnership approach of Optum solutions throughout the channel partner sales cycle

Establish and manage regular partnership performance meetings both internally and externally

Maintain detailed accountings of channel partnership activity and results

Partner with Optum Product team to identify and prioritize new development projects associated with retail channel partnership opportunities

Interact directly with prospective channel partners as a key point of contact within Optum

Assist the retail network sales team in efforts to add new retailers to the Optum S3 network via channel partners

Stay current on the healthcare landscape as it relates to impacts on partner ecosystems

Stay current on competitive analyses and understand differentiators between the company and its competitors

Understanding business and technical problems addressed by the products including key regulations, business drivers, evolving business needs, security, etc.

Conduct retail channel partner training sessions

Follow up with account team throughout the sales cycle as needed to help secure business

Travel for any required onsite sales or partner meetings and lead presentations as necessary

Other duties as assigned

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

4 years of related experience sourcing and managing retail channel partners across Point-of-Sale Providers, payment gateways, and Retail, Grocery, and Pharmacy membership groups

4 years of Business to Business sales

4 years of experience negotiating partnership agreements

Ability to travel up to 25%

Preferred Qualifications:

Understanding of the sales process and trusted advisor for account team

Proven ability to exhibit natural leadership qualities and business maturity

Proven ability to exhibit prior and current technical expertise in web technology and the ability to learn new technology

Proven solid attention to detail, time management skills and the ability to multitask in a fast paced, demanding environment

Proven ability to communicate, mentor, teach, and explain concepts at multiple levels with the capability to extract the business value related to the proposed solutions

Proven solid written and verbal communication skills with the ability to write error-free, professional proposals and executive summaries for retail partners

Proven ability to meet and exceed business deadlines established

Proven solid presentation and facilitation skills

Proven ability to build and maintain connections

Proven solid business acumen, including solid problem-solving skills, critical thinking, and self-initiative

Where you will work:

This is a remote/telecommute position.

All employees working remotely will be required to adhere to UnitedHealth Group’s Telecommuter Policy

California, Colorado, Connecticut, Hawaii, Nevada, New Jersey, New York, Rhode Island, Washington or Washington, D.C. Residents Only: The salary range for this role is $122,100 to $234,700 annually. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.

At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes – an enterprise priority reflected in our mission.

Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity/Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.