Housekeeper – Sheraton Duluth

Job Descriptions:

When you join the Sheraton family, you become a member of its global community. A rich history of service, the Sheraton brand began in 1937 and is considered a legacy in pioneering the hotel industry. At Sheraton, associates create a sense of belonging in more than 400 communities around the world. We welcome guests through engaging experiences and thoughtful service. If you’re a team player who is excited to deliver meaningful guest experiences, we encourage you to explore your next career opportunity at the Sheraton Duluth Hotel.

This is a Sherman Associates owned Marriott International, Inc franchised location.

A Housekeeper is responsible for the operations of cleaning rooms, public space cleaning, laundry production and other related areas of the hotel. Work closely with the Housekeeping Supervisor to cover days off and train staff, help with scheduling and other duties as assigned.

Schedule: We can work with you to accommodate either full-time or part-time employment! Both weekday and weekend availability is strongly preferred.

Benefits

Sherman Associates strives to lead the market in the benefits we offer. The benefits that set us apart for our part-time team members include:

Fully paid short term disability

Fully paid life insurance

Fully paid employee assistance program

Fully vested 401k company match program

9 Paid holidays

Starbucks and Hotel discounts

Essential Functions

Clean guest rooms in accordance with established quality and performance standards to allow a sufficient quantity of vacant and clean guest rooms for sale

Report, turn in, all lost and found items from guest rooms, and throughout hotel

Enter guest rooms following procedures for gaining access and ensuring vacancy before entering

Replace dirty linens and towels with clean items, make beds and fold towels, and clean bathrooms

Replace guest amenities and supplies in room

Remove trash, dirty linen, and room service items

Check that all appliances are present in the room and in working order

Straighten desk items, furniture, and appliances

Vacuum carpets and perform floor care duties (e.g., in guest rooms and hallway)

Dust, polish, and remove marks from walls and furnishings

Organize and stock cleaning cart and organize linen closets on floors assigned

Perform other duties as requested (i.e. cleaning unexpected spills; executing special guest requests)

Report/communicate any maintenance needs found in guest rooms while cleaning

Assist other housekeeping associates in maintaining clean and organized work and public areas

Anticipate customer needs with the ability to change goals and direction quickly

Maintains customer service and excellent relations with guests, visitors, vendors and other external or internal organizations

Comply with safety regulations and maintain clean and orderly work areas

Meet standards for room completion with quality results

Required Experience:

Minimum Requirements

No prior housekeeping experience required; Customer service experience in the hospitality industry strongly preferred

Must be at least 18 years of age

Ability to communicate effectively and follow directions in a multi-lingual environment

Must maintain a neat, clean, and well-groomed appearance

A passion for the mission, vision, and values of Sherman Associates

Schedule may vary due to the specific needs of the hotel

Ensure compliance with brand standards, federal, state and local hotel laws regarding health and safety services

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From: Sherman Associates