Wealth Services Specialist

Description

Our purpose – Opening up a world of opportunity – explains why we exist. Here at HSBC we use our unique expertise, capabilities, breadth and perspectives to open up new kinds of opportunity for our more than 40 million customers. We’re bringing together the people, ideas and capital that nurture progress and growth, helping to create a better world – for our customers, our people, our investors, our communities and the planet we all share.

The Wealth Services Specialist provides trade execution and account support services to the Wealth Private Banking Premier client base, including advisor-led and Self-Directed via phone and email. The Specialist also supports inquiries from Wealth Centers and internal clients such as Wealth Relationship Managers, Wealth Operations staff, Compliance and Sales Management. Responsible for receiving and executing domestic and international securities orders and providing high quality information and brokerage account maintenance services to clients, internal and external, and in multiple languages.

The Wealth Services Desk covers the full span of the client continuum; therefore, specialists may also cover for High Net Worth client order entry and customer service support as needed

As our Wealth Services Specialist you will:

Attend to phone lines in queue, service clients accordingly, efficiently within existing guidelines, in English or other languages as available

Receive and execute buy/sell orders for equities, options, fixed income, structured products, mutual funds and foreign currencies

Perform account maintenance services upon client request

Initiate Forms (IRA distribution, ACH, Journal, etc.)

Support clients for Tax reporting needs

Support Premier/ High Net Worth brokerage trade inquiry/correction requests

Support Premier/ High Net Worth brokerage for corporate reorgs election completion

Support Middle Office and Operations on all trade related matters and reports

Support Sales Management and Regulatory Compliance

Respond to regulatory inquiries as needed

Receive, review, and analyze a variety of reports and documents for accuracy

Maintain proper desk activity record

For this role, HSBC targets a pay range between $68,000.00 and $101,900.00

The final fixed pay offer will depend on the candidate and a number of variables, including but not limited to, role responsibilities, skill set, depth of experience and education, licensing/certification requirements, internal relativity, additional languages proficiency and specific work location.

At HSBC, our overall goal is to provide a competitive Total Reward Package, with an appropriate mix of fixed pay, and variable pay, as part of an employee’s overall total compensation and benefits. Variable pay generally takes the form of discretionary, annual awards (sometimes referred to as a “bonus”). Additionally, HSBC offers a wide range of competitive and flexible benefits designed to help you improve your health and well-being, finances, and lifestyle.

Qualifications

You´ll likely have the following qualifications to succeed in this role:

Licensed Registered Representative,Series 7 and Series 63 mandatory, in addition S66/65 preferred

Proven experience in financial services industry or equivalent

Having a second language is a plus: Mandarin, Spanish or Portuguese

A strong knowledge of investment products, markets and traditional and non-traditional service providers as well as regulations affecting area of responsibility

Well-spoken and well written, with a people focused attitude

Ability to manage multiple and changing priorities with tact, diplomacy and confidentiality

In compliance with applicable laws, HSBC is committed to employing only those who are authorized to work in the US. Applicants must be legally authorized to work in the U.S. as HSBC will not engage in immigration sponsorship for this position.

As an HSBC employee, you will have access to tailored professional development opportunities to ensure you have the right skills for today and tomorrow. We offer a competitive pay and benefits package including a robust Wellness Hub, all in a welcoming, diverse and inclusive work environment. You will be empowered to drive HSBC’s engagement with the communities we serve through an industry-leading volunteerism policy, a generous matching gift program, and a comprehensive program of immersive Sustainability and Climate Change Initiatives. You’ll want to join our Employee Resource Groups as they play a central part in life at HSBC, including the development of our employees and networking inside and outside of HSBC. We value difference. We succeed together. We take responsibility. We get it done. And we want you to help us build the bank of the future!

All qualified applicants will receive consideration for employment without regard to age, ancestry, color, race, national origin, ethnicity, disability or medical condition, genetic information, military or veteran service, religion, creed, sex, gender, pregnancy, childbirth, caregiver status, marital status, citizenship or immigration status, sexual orientation, gender identity or expression or any other trait protected by applicable law.

Job Field: Asset and Wealth Management

Primary Location: North America-United States-New York-Buffalo

Req ID: 0000KN81