Supervisory Vet Claims Ex (Edu

Summary This position is located in a Department of Veterans Affairs, Regional Office (VARO), Education Division. The Supervisory Veterans Claims Examiner is an integral part of the Education Division, and serves as a key technical advisor to the Veterans Claims Examiner (VCEs), Senior Veterans Claims Examiners (SVCEs) and Quality/Training Specialists (QTS) in the Regional Office. Responsibilities The Supervisory Veterans Claims Examiner is an integral part of the Education Division, and serves as a key technical advisor to the Veterans Claims Examiners (VCEs), Senior Veterans Claims Examiners (SVCEs) and Quality/ Training Specialists (QTS) in the Regional Office. Direct supervision and technical oversight of team Assigns work and evaluates work performance Plans work to be accomplished by subordinates, sets and adjusts short-term priorities, and prepares schedules for the completion of work Assigns work based on priorities, selective consideration of the difficulty and requirements of assignments, and capabilities of employees Evaluates work performance of subordinates, give advice, counsel, or instruction to employees on work and administrative matters Interviews candidates for positions in the unit, recommend appointment, promotion reassignment Hear and resolve complaints from employees, referring group grievances or more serious complaints to a higher level supervisor Effect minor disciplinary measures, such as verbal or written warnings, reprimands, recommending other action in more serious cases Identifies developmental and training needs of employees, providing or arranging for needed development and training. Manages workload during both routine and peak claims processing periods Facilitates productive discussion with VA personnel, school officials, and other interested parties by phone, face to face and at national meetings and conferences. Promotion Potential: None Work Schedule: Monday – Friday, To Be Determined between the hours of 8:00 am – 4:30 pm Compressed/Flexible: Not Available Telework: Available Virtual: This is not a virtual position. Position Description/PD#: Supervisory Veterans Claims Examiner/PD# 37813A Relocation/Recruitment Incentives: Not Available Financial Disclosure Report: Not required Requirements Conditions of Employment Qualifications To qualify for this position, applicants must meet all requirements by the closing date of this announcement. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-13 position you must have served 52 weeks at the GS-12. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If you are a current VBA employee requesting a reassignment or change to lower grade via this vacancy announcement, you must currently hold the GS-13 (or higher) and the promotion potential of your current position must be at least GS-13. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. MINIMUM QUALIFICATION REQUIREMENT: You may qualify based on your experience and/or education as described below: GS-13 Grade Level: Specialized Experience: You must have one year of specialized experience equivalent to at least the next lower grade GS-12 in the normal line of progression for the occupation in the organization. Specialized Experience is defined as experience adjudicating veterans benefits claims, interpreting and utilizing all of the complex laws, rules and regulations pertaining to veterans benefit entitlements. In addition, the applicant must demonstrate formal and/or informal leadership experience (e.g. lead, mentor, trainer or facilitator). Specialized experience may have been gained in the following positions: Lead Senior Veterans Claims Examiner, Education Quality and Training Specialist, Management Analyst or in a position that required you to adjudicate veterans benefits and gain knowledge of complex laws, rules and regulations pertaining to Veterans education benefit and entitlements. Candidates must also have demonstrated in their work experience or training that they possess, or have the potential to develop, the qualities to successfully supervise, manage and mentor other employees. Volunteer Experience: Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Full vs. Part-Time Employment: Full-time employment is considered to be at least 35 hours per week. Part-time experience will be credited on a pro-rated basis; when including part-time employment in your resume you must specify the average hours worked per week. Note: A full year of work is considered to be 35-40 hours of work per week. Part-time experience will be credited on the basis of time actually spent in appropriate activities. Applicants wishing to receive credit for such experience must indicate clearly the nature of their duties and responsibilities in each position and the number of hours a week spent in such employment. For more information on these qualification standards, please visit the United States Office of Personnel Managements website at http://://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/. Education There is no educational substitution at this grade level. Additional Information Under the Fair Chance to Compete Act, the Department of Veterans Affairs prohibits requesting an applicants criminal history prior to accepting a tentative job offer (TJO). Please visit the Human Resources and Administration/Operations, Security, and Preparedness (HRA/OSP), va.gov/EMPLOYEE/docs/The-Fair-Chance-to-Compete-Act.pdf for more information.VA supports the use of telework as a way to help attract and retain talented individuals in public service, increase worker productivity, and better prepare the agency to operate during emergencies. This position may be authorized for telework. Telework eligibility will be discussed during the interview process. Special Employment Consideration: VA encourages persons with disabilities to apply, including those eligible for hiring under 5 CFR 213.3102(u), Schedule A, Appointment of persons with disabilities [i.e., intellectual disabilities, severe physical disabilities, or psychiatric disabilities], and/or Disabled veterans with a compensable service-connected disability of 30% or more. Contact the Agency Contact for information on how to apply under this appointment authority via the Selective Placement Coordinator. The Career Transition Assistance Plan (CTAP) provide eligible displaced Federal/VA competitive service employees with selection priority over other candidates for competitive service vacancies. To be qualified you must submit appropriate documentation (a copy of the agency notice, your most recent performance rating, and your most recent SF-50 noting current position, grade level, and duty location) and be found well-qualified (have a final rating of 85 or more) for this vacancy. Information about ICTAP and CTAP eligibility is on OPMs Career Transition Resources website at http://www.opm.gov/policy-data-oversight/workforce-restructuring/employee-guide-to-career-transition/. Placement Policy: The posting of this announcement does not obligate management to fill a vacancy or vacancies by promotion. The position may be filled by reassignment, change to lower grade, transfer, appointment, or reinstatement. Management may use any one or any combination of these methods to fill the position. It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment. This job opportunity announcement may be used to fill additional vacancies. Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members. For more information on the “Who may apply” eligibility requirements, please refer to the OHRM Status Candidates and Other Candidate Definitions document. If you are unable to apply online or need an alternate method to submit documents, please reach out to the Agency Contact listed in this Job Opportunity Announcement.