Director Of Clinical Operations – Hospice

Our Company

Sacred Journey Hospice

Overview

The Director of Clinical Operations is responsible for the overall direction of hospice clinical services. The Director, Clinical Operations establishes, implements, and evaluates goals and objectives for hospice services that meet and promote the standards of quality and contribute to the total organization and philosophy.

Our comprehensive benefits include:

Medical and dental benefits

Short- and long-term disability

Life insurance

Paid time off

401(k) program

Flexible Spending Account (FSA)

Employee Assistance Program (EAP)

Vendor discounts

Responsibilities

Coordinates and oversees all direct and indirect patient services provided by clinical organization personnel

Provides guidance and counseling to coordinators and Clinical Supervisors to assist them in continually improving all aspects of hospice care services, provided through organization personnel

Assists Clinical Supervisors in managing clinical teams and planning

In the absence of the Executive Director/Administrator, the Director, Clinical Operations will become the acting Executive Director/Administrator and will be vested with authority to act in behalf of the Executive Director/Administrator

Provides help in assessment, planning, implementation and evaluation of patient and family/caregiver care to all clinical personnel as indicated

Assists the Executive Director/Administrator in the preparation and administration of the organizations budget

Interprets operational indicators to detect census changes and increases or decreases in volume that could impact staffing levels, revenues or expenses

Evaluates performance of Clinical Supervisors

Assists Clinical Supervisors to develop skills and techniques in evaluating the performance of clinicians

Hires, evaluates, and terminates organization personnel

Conducts annual evaluations on clinicians, or more frequently if indicated

Oversees the maintenance of patient clinical records, statistics, reports and records for purposes of evaluation and reporting of organization activities

Assures proper maintenance of clinical records in compliance with local, state and federal laws

Responsible for the maintenance of adequate and appropriate inventory supplies and equipment for the provision of patient services

Develops, implements and evaluates the orientation program for new organization personnel. Responsible for orientation of new organization personnel, directly or delegated

Plans and implements in-service and continuing education programs to meet education and training needs of organization personnel

Assists with the evaluation of organization performance via performance improvement program, productivity, quarterly and annual reviews

Assures for the quality and safe delivery of hospice services provided through the Organization

Assists in the development of organization goals. Develops, recommends, and administers Organization policies and procedures

Assures compliance with all local, state and federal laws regarding licensure and certification of organization personnel and maintains compliance to the CHAP Home Care standards

Stays informed about changes in the field of nursing and hospice care, shares information with appropriate organization personnel

Promotes hospice referrals in the health care community

Other duties as assigned by the Executive Director/Administrator

Qualifications

Registered nurse in the State with current licensure to practice professional nursing in the State

Bachelor’s degree in Nursing from an accredited program by the National League for Nursing preferred

Three years of management experience preferred

Experience in a hospice or related health care organization

Demonstrated ability to supervise and direct professional and administrative personnel

Ability to market and deal tactfully with customers and the community

Has excellent observation, verbal and written communication skills

Knowledge of business management, governmental regulations and CHAP standards

About our Line of Business

Sacred Journey Hospice provides a special kind of care to the patients, their families, and their caregivers who are living with advanced illnesses. At Sacred Journey Hospice, the mission is to tenderly embrace those facing the final moments of life, along with their loved ones, with expert medical care, emotional support, and spiritual guidance. Services are provided in the comfort of home, at a nursing home or assisted living facility. For more information about Sacred Journey, please visitwww.sacredjourneyhospice.com. Follow us onFacebook (https://www.facebook.com/sacredjourney) , Twitter (https://twitter.com/SJHGeorgia) , and LinkedIn (https://www.linkedin.com/company/819513/admin/) .

ALERT: We are aware of a scam whereby imposters are posing as employees from our company. Beware of anyone requesting financial or personal information. We take pride in creating a best-in-class candidate experience. During the recruitment process, no recruiter or employee will request financial or personal information (Social Security Number, credit card, driver’s license, bank information, or payment for work equipment, etc.) from you via text or email. If you are suspicious of a job posting or job-related email mentioning our company, please contact us at TalentAcquisition@brightspringhealth.com .

Click here (https://www.brightspringhealth.com/careers/frequently-asked-questions/) for additional FAQ information.

Job LocationsUS-GA-MCDONOUGH

ID 2024-152582

Line of Business Sacred Journey Hospice

Position Type Full-Time