Automation Service Specialist

R10052981 Automation Service Specialist (Open)
Location:
Twinsburg, OH (AES) – ManagementCincinnati, OH – Retail shop, Toledo, OH – Retail shop
How will you CONTRIBUTE and GROW?
The Automation Service Specialist has many responsibilities in the area of CNC cutting, robotics, and hard automation (motion devices). This position will interact with Airgas Account Managers, Weld Process Specialists, engineers, branch and area leadership. The specialist will also present quote and automation solutions to customer management and engineering.
In particular, you will:
Oversees and maintains Airgas Safety standards and procedures as a first step, critical component of every task and job for every team member.
Directs, supervises and completes team installations and retrofits of Airgas fixed and flexible automation equipment
Troubleshoot, diagnose and complete necessary repairs and perform routine maintenance, tuning and customer training on all types of Airgas equipment and products sold and maintained by the Advanced Fabrication Group
Regional travel with extended periods of overnight stays required
Ability to represent the Company to our customers in a professional and courteous manner. Completes all service orders in a neat and timely fashion and obtains customers signature via Service Software electronic ticketing system prior to leaving facility.
Assist Regional Weld Process Specialists and local sales teams in technical sales support.
Maintains company provided diagnostic equipment, tools and other equipment in clean, good working condition and within manufacturers recommendations. Calibrations and certifications on equipment are to be kept up to date. Properly safeguards and secures all company issued equipment at all times.
Communicates with Regional Advanced Fab Director, Regional Service Manager and Service Coordinator(s) on the job status, daily activities and unsafe conditions at the job site continuously in real time through Service Software database and direct communication. Prior to leaving a job area, emergencies and other communications.
Communicates with Service Coordinator(s), suppliers, vendors and customers on parts and other required materials. Monitors progress of results and deliveries and notifies Service Coordinator(s) when delays are observed or expected.
Performs and completes all work on Airgas customer equipment per Company procedures. Updates Tech Software database with activities and results. Monitors and meets scheduled appointments on Airgas customers equipment. Maintains confidentiality with customers.
Attends all assigned career development training and passes all qualifying assessments.
Reports all business expenses in a timely manner via company policies.
Must be able to wear protective equipment as needed. Must be able to use trade type tools and hand tools.
Must maintain an acceptable driving record within company policies.
Follows Airgas safety procedures and attends monthly safety meetings. Performance of this job in a safe manner and in compliance with established Airgas Great Lakes Region policies is a condition of employment.
Works within the requirements of all safety rules, regulations and procedures as prescribed by Federal, State, local jurisdiction and Company entities.
Assists in on-the-job training of department apprentices. Consults with all Airgas Service Technicians as requested.
Other duties as assigned.
Are you a MATCH?
Associate Degree in Industrial Electronics / Electrical Engineering, Technical school; work experience could supersede educational requirements.
Valid state drivers license.
Minimum of 2 years of prior related electrical and or electronics repair experience preferably in a manufacturing environment.
Intermediate knowledge of Google suite applicati