Retail Assistant Manager 2029

This job was posted by https://illinoisjoblink.illinois.gov : For more
information, please see:
https://illinoisjoblink.illinois.gov/jobs/12224360

Your Job

If youre interested in partnering with Retail Managers to develop
business, people, and accomplish goals to drive top performance of the
branch, our Retail Assistant Manager role may be for you! We invite you
to consider joining our essential Retail team.

Responsibilities:

– Ensures department or branch compliance with all policies and
procedures, as well as all applicable state and federal regulations
– Staffs all functions within department and ensures proper onboarding
of new personnel
– Takes actions that resolve conflicts and addresses complaints and
problems quickly and effectively
– Manages budget, invoices and employee expense reimbursements of the
department or branch
– Demonstrates the ability to independently make and communicate sound
decisions based upon policies, knowledge, and experience
– Establishes an environment that creates incentives for, and
eliminates barriers to, a team environment
– Makes appropriate strategic decisions to increase productivity,
including creating a clear organizational structure, providing the
necessary tools for the team to do their jobs, and creating
repeatable processes that increase efficiency and reduce unnecessary
variations
– Ensures that departmental or branch goals are in alignment with
those of the larger organization and department or branch
performance is monitored to ensure success
– Coach and mentor retail staff through frontline training to follow
policies and procedures, promote compliance with auditing standards,
and demonstrate sound judgement to minimize the risk of fraud.
– Promote successful sales and service initiatives.
– Facilitate and support sales meetings and daily huddles.
– Coordinate and perform retail duties as needed including customer
transactions, opening and servicing deposit accounts, and consumer
lending.

Who You Are

– Someone who enjoys building and fostering customer relationships
– Associates degree in related curriculum or equivalent of education
and experience
– 2 years Banking, Sales/Marketing, Retail, and/or Sales Associate
experience preferred

Who We Are

Heartland Bank is a subsidiary of HBT Financial, Inc., a publicly traded
financial holding company headquartered in Bloomington, Illinois. With
the roots of the Bank dating back to 1920, Heartland has a long track
record of providing personalized service and supporting the banking
needs of businesses and families throughout our footprint. With 60
branches throughout Central and Northeastern Illinois and Eastern Iowa,
Heartland continues to grow and is committed to preserving strong ties
to our communities, customers, employees, and shareholders.

At Heartland Bank, retail team members are essential to our success. We
are committed to providing excellent customer experiences and have a
passion for building relationships. Heartland Bank supports career
growth opportunities and a healthy work life balance. As a member of our
team, you will feel respected, valued, and have an opportunity to
contribute to the companys success.

Heartland Banks mission is to create value for the customer, earn a
profit for the Bank, and have fun doing it! At Heartland, employees have
the opportunity to make a difference every day.

Salary Range Disclaimer

The base salary range represents the low and high end of the Heartland
Bank salary range for this position. Actual salaries will vary depending
on factors including but not limited to experience, and performance. The
range listed is just one component of Heartland Banks total compensation
package for employees.

Equal Opportunities and Accommodations Statement

Heartland Bank is deeply committed to creating a workplace where
inclusion is not only valued but prioritized. Were proud to be an equal
opportunity employer, seeking to create a welcoming and diverse
environment. All qualified applicants will receive consideration for
employment without regard to race, color, religion, sex, gender identity
or expression, family status, marital status, sexual orientation,
national origin, genetics, disability, age, or any other non-merit based
or legally protected grounds.

Physical Requirements

– Regularly: Standing, Talking, Hearing, Feeling/Touching, Vision –
close, peripheral, depth, ability to adjust focus
– Frequently: Walking
– Occasionally: Sitting, Climbing and/or balancing, Reaching – with
arms and hands, Stooping, kneeling, crouching, and/or crawling,
Lifting objects up to 30 pounds

Our available Benefits

We offer a competitive benefit package, including vacation and other
paid time off.