Store Customer Service Specialist

JOB REQUIREMENTS: This is position is essential to the success of our
retail stores. Customer Service Specialists work closely with wholesale
and retail customers to determine their needs, answer their questions
about Sherwin-Williams products, and recommend the right solutions.
Customer Service Specialists are also expected to promptly resolve any
customer concerns and ensure maximum client satisfaction as well as stay
up-to-date with product features and maintain the high quality and
visual standards of the products and store. Customer Service Specialists
are tasked with achieving excellent customer service, while consistently
meeting the stores sales goals. Ensure high levels of customer
satisfaction through excellent sales service Assist customers in person
and over the phone by determining needs and presenting appropriate
products and services Build productive trust relationships with
wholesale and retail customers Process sales transactions accurately and
consistent with policies and procedures Follow and achieve sales goals
on a monthly, quarterly, and yearly basis Maintain precise work order
files and formulas Pull appropriate products from the sales floor or
warehouse Tint and mix products, as needed, to customer specifications
Stock shelves and set up displays Clean store equipment Load/unload
delivery trucks Assist in making deliveries, as needed Maintain in-stock
and presentable condition assigned areas Remain knowledgeable on
products offered and discuss available options Comply with inventory
control procedures Suggest ways to improve sales Minimum Requirements:
Must be at least eighteen (18) years of age Must be legally authorized
to work in the country of employment without needing sponsorship for
employment work visa status now or in the future Must be able, with or
without reasonable accommodation, to retrieve material from shelves and
floor stacks and lift and carry up to 50 lbs. frequently and up to 70
lbs. on occasion Must be able, with or without reasonable accommodation,
to tint paint consistent with customer color requests Must be willing to
work all scheduled hours, which may include evenings and weekends, with
or without reasonable accommodation Preferred Qualifications: Have a
valid, unrestricted Drivers License Have at least a High School
diploma or GED Have at least one (1) year experience… For full info
follow application link. Sherwin-Williams is proud to be an Affirmative
Action, Equal Employment Opportunity, Inclusion and Diversity Supportive
Employer. All qualified candidates will receive consideration for
employment and will not be discriminated against based on race, color,
religion, sex, sexual orientation, gender identify, national origin,
protected veteran status, disability, age, pregnancy, genetic
information, creed, marital status or any other consideration prohibited
by law or by contract. VEVRAA Federal Contractor requesting priority
referral of protected veterans. APPLICATION INSTRUCTIONS:
Apply Online: ipc.us/t/362AE435DDF7409B