Donation Services Associate – Castle Rock

Description

Please Note: This position will be posted through, Friday, September
27th, 2024
Get a great workout while serving your Community!!
Are you someone who cant sit down? Do you want to earn money while giving
back to the Community you live in? Do you enjoy being out in our beautiful
Colorado air? Our Donations Associate may be the job for you!!
Please Note: Excellent customer service skills are a must! Full-time and
part-time positions with various schedules are available. Full time employees
work 30-40 hours per week. Please tell us about your availability! (We can
be flexible if you can be consistent.) Ability to work evenings and weekends
is preferred.
Donation hours at our Retail Centers are Monday through Saturday 8:00 a.m.
to 8:30 p.m. and Sunday 9:00 a.m. to 7:00 p.m.
Pay: $15.65 Hr. This position is eligible for Daily Pay! Work today,
get paid today! Weve partnered with DailyPay, a voluntary benefit to
offer employees access to their pay on their own schedule. Full Time employees
in our Retail, Sales/Operations, Commercial Contracts are eligible for
Medical, Dental, Vision, Retirement, Long Term Disability, Short
Term Disability, Life and Accidental Death and Dismemberment, Flexible
Spending Accounts and several voluntary supplemental benefit offerings. In
addition, these positions are eligible for paid time off in the form of
vacation, sick, holiday, floating holiday, jury duty and bereavement leave.
Goodwill of Colorado is a Public Service Loan Forgiveness Program
(PSLF) eligible employer.
JOB SUMMARY:
The Donation Services Associate I is typically the first point of contact for
customers that are dropping off items at retail centers. Donation Services
Associates provide excellent and friendly customer service by greeting
customers timely and helping as needed that may include lifting or
unloading donations from a customers vehicle or other area. Associates are
expected to handle goods with care, showing respect for items donated.
ESSENTIAL FUNCTIONS:
Provides excellent Customer service, greeting customers in a timely
manner, answering product questions as needed.
Assists every customer by unloading donations from vehicle or other area(s).
Ensures donated items are handled with care and sorted into appropriate bins
or production areas.
Inspects all donations within assigned areas and make decisions on quality to
sort appropriately for the sales floor or to be shipped to other locations.
Ensures a safe, organized, and clean environment is maintained for both
customers and fellow employees within the donations entrance and parking lot
areas.
Maintains remote donation centers shed and trailer, following appropriate
opening and closing procedures when working at a remote site.
Orders supplies using provide computer equipment and software programs.
Ensures supplies are kept well stocked at remote site(s) as necessary.
Tracks and reports donation levels daily to ensure trailers do not become over
stocked when working in remote donation center locations.
Works with transportation department and dispatchers to schedule trailer
pick-ups and drop-offs at remote locations.
Follows all retail center policies and procedures.
Follows all safety processes and procedures to help provide a safe working
environment for employees and customers.
Cross-train in other departments or areas; act as a back-up for other areas
as required.
Performs other duties as assigned.
QUALIFICATIONS:
To perform this job successfully, an individual must be able to perform each
essential duty satisfactorily. The requirements listed below are
representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities
to perform the essential functions.
Education:
High school diploma or equivalent preferred.
Experience:
One (1) year of retail experience preferred.
Other:
Must be able to make dec sions by following Goodwill standards and guidelines.
Must have basic computer skills to be able to log into a computer system to
order supplies and to send and receive email.
Must be able to work in various weather conditions with varying temperatures.
Must be able to use safety equipment to assist with lifting heavy objects such
as a dolly or pallet jack.
Must be able to communicate effectively with customers, managers,
supervisors, staff, and peers Must be able to work a varied schedule to
include weekends, evenings, and holidays with occasional overtime as
necessary.
Core Competencies:
Communication, Level 1
Customer Focus, Level 1
Excellence, Level 1
Knowledge and Skills, Level 1
Teamwork, Level 1
Trust, Level 1
Functional Competencies:
Time Management
Goodwill is an Equal Opportunity Employer dedicated to employing qualified
individuals including those with disabilities, protected veterans and
military spouses. Goodwill participates in E-Verify. For more information on
E-Verify, please contact DHS: 888-897-7781 orwww.dhs.gov/E-VerifyWe
promote aSafe & Drug-free Workplace.
Physical Requirements
Attachment to Job Description
Job Title: 588 – Associate I, Donation Services Dept Number: Varies – Retail
The physical demands described here are representative of those that must be
met by an employee to successfully perform the essential functions of this
job. Reasonable accommodations may be made to enable individuals with
disabilities to perform the essential functions.