Bakery Manager – Rochester East Cub-165779

POSITION TITLE: Bakery ManagerACCOUNTABLE TO: Store DirectorPRIMARY OBJECTIVETo plan and manage the bakery department to promote sales and achieve profit margins, labor goals and ensure a positive shopping experience for customers, and a safe and positive working environment for associates.NATURE AND SCOPEEmphasis in this position is ongoing department planning, execution and evaluation to ensure maximum sales and profit opportunities, effective cost control, efficient utilization of labor and strong customer service levels. Primary challenge is consistently meeting or exceeding department profit and labor goals. This position ensures the consistent quality; freshness and variety of bakery products. This position is responsible for providing effective training, development and work direction for department associates and requires the ability to encourage individual and group effort toward department objectives. This position requires on-going customer interaction, providing prompt, courteous service, knowledge of food preparation procedures, food safety regulations, judgment/decision making, social skills/verbal interaction, memorization, reading, writing, math, moderate to heavy lifting, walking, Telxon, box cutter, operation of bakery equipment, and exposure to hot and cold temperatures, and wet surfaces. Position functions and work hours may vary according to business needs. Assignments and work direction are provided by the Store Director or person in charge.Competency Requirements:Business AcumenDrive for ResultsCustomer FocusDecision QualityPriority SettingInterpersonal SavvyManaging and Measuring WorkESSENTIAL POSITION FUNCTIONS1. Assist customers and ensure proper service levels and courtesy from all associates- Greet customers- Assist customers with special orders, requests and new items- Answer customer questions; provides product sampling and suggestive selling- Answer bakery telephone calls promptly- Record cake orders accurately and completely- Perform price checks- Exchange product when necessary- Bring customers to location of item, when neededFunctional RequirementsFrequent: Physical – lifting to 10 lbs., equipment operation (scale, telephone, intercom), reaching, standing, turning;Mental – judgment/decision making, social skills/verbal interaction, memorization, reading, writing, mathOccasional: Physical – lifting up to 25 lbs., equipment operation (calculator),squatting, stooping/bending, walking,2. Develop effective daily and weekly work plans based on weekly sales projections, budgeted labor goals and previous operating results- Analyze sales and labor projections- Plan promotions, seasonal displays- Plan and prepare for up-coming ads- Plan and implement seasonal items and resets- Determine work priorities and establishes work lists and production sheets in order to consistently maintain adequate department conditions- Determine work needs and writes labor schedule in most effective manner to meet work needs- Communicate with Store Director/Assistant Store Director concerning ongoing department status, including successes, opportunities and planning- Participate in weekly store meetingsFunctional RequirementsFrequent: Mental – judgment/decision making, social skills/verbal interaction, reading, writing, equipment operation (calculator), computer skills, math3. Implement and maintain coordinated, aggressive and creative merchandising plans, using Division guidelines, which maximize sales, variety and gross profit- Consistently monitor sales of demand and profit items- Monitor shelf allocation and variety- Monitor movement and stock levels to ensure proper ordering- Collaborate with vendors on approved space allocation, displays and follow through on product quality, and credits as appropriate- Ensure proper product quality, presentation and rotation- Ensure cases and displays are full, clean and attractive- Code date product and remove outdated or damaged product- Assists with stocking, display building, re ets- Perform baking and food preparation as necessary- Plan and execute seasonal promotions and decorate department for holidays.- Collaborate with other departments to ensure store-wide promotions and cross merchandisingFunctional RequirementsFrequent: Physical – lifting/carrying up to 50 lbs., pushing/pulling up to 20 force pounds,equipment operation (box cutter, scraper, mixer, sheeter, bun rounder, oven, loafer,cooler, bread slicer, shrink wrapper), reaching, squatting, kneeling, stooping/bendingMental – memorization, equipment operation (calculator), computer skills, math, reading, writingEnvironmental – work with hot equipment and cold/hot temperatureOccasional: Physical – climbing, crawling, ladders, walking on uneven ground4. Ensure accurate pricing and signage within the department- Verify for correct pricing- Ensure point-of-sale material- Conducts competitive price checksFunctional RequirementsFrequent: Mental – judgment/decision making, social skills/verbal interaction, reading, writing, equipment operation (calculator), computer skills, math5. Supervise bakery associates to ensure efficient labor utilization and effectiveness in meeting department objectives- Effectively communicate tasks and priorities- Direct and monitor department associates to ensure completion of assigned tasks and efficient use of labor hours- Review production work sheets to ensure goals are met- Monitor sales per labor hour and payroll, and adjust labor to production and work needs- Ensure department conditions; product availability and placement,…Equal Opportunity Employer – minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity