RES – Song Account Lead (SAL)

We are:

Accenture Song accelerates growth for our clients across industries through sustained focus on improving customer acquisition, conversion, and retention for business-to-business and business-to-consumer customers. Our capabilities span ideation to execution: growth, product, and experience design; technology and experience platforms; creative, media, and marketing strategy; and campaign, content, and channel operations. With strong client relationships and deep industry expertise, we help our clients drive revenue at speed through the potential of imagination, technology, and intelligence. Visit us at: www.accenture.com/song

Our Client Engagement model enables our go-to-market teams to serve our clients and shape, sell and deliver deals with greater relevance to the team, our clients, and to Accenture. They are skilled in understanding client needs, building relationships and finding meaningful, impactful opportunities. Our Song Sales teams focus on increasing volume and conversion rate of big deals profitably and identify accounts/areas for scale.

You are:

If you are an expert at developing large enterprise business within matrixed organizations, we want to meet you. If you have a passion for helping clients drive revenue and growth and have sold marketing/sales/customer success operations, we want to meet you! If you love innovating and building industry-leading digital growth solutions, we want to meet you! There is never a typical day at Accenture Song, that’s why people love it here. The opportunities to make a difference while working on exciting client initiatives are limitless in this ever-changing space.

The work:

The Song Account Lead (SAL) operates at priority designated accounts responsible for the Song growth agenda and delivery of the Song book of business. Partners with the Accenture Client Account Lead (CAL) to develop and lead the end-to-end Customer-related agenda that will drive sustained growth through greater customer relevance and competitiveness. The SAL will be responsible for managing a team of Sales and Delivery team members and will support the on-the-job career development of their people as well as leading cross-functional teams on specific projects.

Your role will require you to directly collaborate with the client to bring ideas and innovation for customer relationships, digital marketing, ecommerce, and omni-channel solutions. You will also be accountable for helping to drive innovative ideas with the client and working with the practice-specific teams to ensure client value and ability to execute are front and center. The SAL will sell, and close extension deals that are focused on emerging or niche capabilities in Accenture Song.

Here’s a snapshot of your responsibilities as a Song Account Leader:

Expands existing programs and/or generates innovative programs by leveraging client relationships, client feedback, program measurement, new products/services, or unmet needs

Leads the development of new or renewal contracts through collaboration with subject matter advisors, solution architects and pricing team members

Strategically align with client on program objectives

Manages internal and external processes, assesses resources, and ensures strategic, creative, and program delivery output is to the highest quality

Interfaces with clients, senior Accenture management, cross functional internal teams to ensure projects are on target with objectives, budget, and schedule. Intercedes between client and team for issues related to changes in project scope, budget, or strategic creative direction

Works with Client Account Leads where appropriate to ensure project aligns to greater account objectives and supports targets set for the year

Collaborates across Accenture Song and Accenture to generate value creation opportunities for our clients which utilize Accenture’s unique set of integrated capabilities

Able to lead key business development initiatives for the account, but also across the broader account portfolio for Accenture Song

Consistent student of the industry, the marketplace, culture, and consumer trends to identify opportunities and help keep clients and colleagues at the forefront of industry developments

Travel: As required for client support.

Location: Primary residency within 90 minutes of an approved Accenture office

Here’s what you’ll need:

Minimum 10 years of experience in account management or account planning

Minimum 8 years working in a matrix team environment

Bonus points if:

Minimum 7 years of Experience in Resources

Solid understanding of significant process change, technology implementations, process outsourcing, and technology outsourcing in creative, marketing, production processes, or customer success, across channels

Experience building client relationships and originating new opportunities

Strong ability to understand insights and turn them into strategic plans

Ability to independently manage multiple projects simultaneously

Ability to inspire and lead teams by setting forth a vision for the account

Ability to mentor and development talent

Ability to negotiate SOWs on behalf of Accenture Song and manage scope with Client

Core sales consulting skills including:

Executive & Digital Leadership Workshop facilitation

Client interviews/focus groups

Run end-to-end sales cycles (origination -> solution -> close)

Have a detailed understanding of the MarTech stack and how to use it

Experience working with & jointly going to market with strategic vendors (software/channel/technology)

Bachelor’s degree, MBA preferred

Compensation at Accenture varies depending on a wide array of factors including but not limited to the specific office location, role, skill set, and level

of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, New York or Washington as set forth below and information on benefits offered here. (https://www.accenture.com/us-en/careers/your-future-rewards-benefits) We accept applications on an on-going basis and there is no fixed deadline to apply.

Role Location: Range of Starting Pay for Role

California $131,100 to $302,400

Colorado $131,100 to $261,300

New York $121,400 to $302,400

Washington $139,600 to $278,200

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