Data Entry Associate

Overview

Scope of Responsibilities: Works under direct supervision. Follows standard procedures to accomplish assigned tasks. May assist in orienting and training employees

Job Summary: Responsible for all aspects related to entering of medication orders.

Responsibilities

Job Duties:

Responsible for accurate data entry of incoming prescriptions

Responsible for accurate selecting billing and shipping methods for incoming patient orders

Customer service coverage for incoming calls and directing incoming calls to appropriate staff as needed

Provides resolution to customer service issues to ensure member satisfaction

Work with members to provide resolution to payment related issues on accounts/orders

Maintain and keep reasonable production as determined by supervisor

May assist in orienting and training new employees

Responsible for completing all mandatory and regulatory training programs

Perform other duties as assigned

Qualifications

Attendance Requirements:

Must be available, and on-time for scheduled work shifts.

Must be able to work nights and weekends as required.

Educational Requirements:

Minimum: High School Diploma or GED

Preferred: Pharmacy technician or related certification

Experience:

Experience in a customer service related field

Special Conditions of Employment:

Drug test

Initial and continuous exclusion and sanction/disciplinary monitoring

Any and all additional eligibility requirements based on the specific position

Job Skill Requirements:

Broad knowledge of medications, physician orders, and pharmacy systems

Strong communication skills

Outstanding customer service skills

Excellent organization skills

Ability to multitask and prioritize

Excellent computer and keyboarding skills

Successful completion of a pre-employment and/or random drug screening test

Compensation:

$15.50 – $16.36 an hour

The final offer will be determined after careful consideration of multiple factors such as relevant skills, years of experience and education.

KPH Healthcare Services, Inc. is a multistate organization and abides by all local, state and federal regulations as it pertains to minimum wage requirements.

Connect With Us! (https://kphcareers-kphhealthcareservices.icims.com/jobs/13251/data-entry-associate/job?mode=apply&apply=yes&iniframe=1&hashed=-336031866)

Job Locations US-NY-Gouverneur

Posted Date 7 hours ago (9/30/2024 10:46 AM)

Requisition ID 2024-13251

# of Openings 1

Category Administrative/Clerical

Location : Location US-NY-Gouverneur