Assistant Manager, Operational Risk (HR)

Overview

To assist in managing, planning and oversight of the Operational Risk Management functions. Assist the Manager in planning, developing and implementing frameworks/measurement methodologies, policies, standards, and procedures related to operational risk management, quality control, and audit procedures. Implement effective programs and measures designed to identify and mitigate risks associated with these functions. Promote operational efficiency and service excellence through appropriate risk controls, process improvements and training while reducing and mitigating financial losses. May oversee the activities of Analysts or Supervisors. Responsible for executing the branch strategy.

Responsibilities

Oversee the process of functional reviews, root cause analysis, and analysis of operational risk

Manage the identification and remediation of control deficiencies, develop solutions to strengthen controls, and oversee corrective actions to aid management decisions

Communicate quality assurance procedures, existing protocols, and effective controls to improve products and services

Collaborate with staff, senior management, and business unit partners to assess and support organization risk mitigation needs by developing strategies, tactics, and quality review solutions

Evaluate the adequacy of corrective action taken on past reviews and report on the status of approved recommendations

Ensure risk solutions and programs align with strategic business initiatives and developing industry and internal trends to achieve business and quality objectives

Measure and evaluate the success of risk programs to determine their effectiveness and to ensure the business units adherence to the risk framework requirements, internal policies, and best practices

Stays abreast of regulatory compliance standards, new and developing risk trends and best practices

Provide feedback to ensure training is in full compliance with all applicable statutory requirements and Navy Federal policies, procedures, rules, regulations, and values

Manage and/or conduct systems analyses/assessments and recommend and implement solutions to enhance/upgrade systems

Represent the business unit as liaison and spokesperson regarding risk and quality initiatives

Ensure risk control recommendations/solutions support optimal internal/external exam/audit preparedness

Perform supervisory/managerial responsibilities:

Set direction to ensure goals and objectives align with corporate and division strategy

Select management and other key personnel; oversee talent development/succession planning

Collaborate with leadership/executive colleagues to develop/execute corporate initiatives and/or department strategy

Oversee the preparation and execution of department/division AFP

Manage merit pay in accordance with specified objectives and guidelines

Perform other duties as assigned

Qualifications

Good understanding of operational and regulatory risks and controls, including knowledge of risk management techniques from both detection and mitigation perspectives

Thorough understanding of risk assessment methodology and systems

Experience managing audits

Significant knowledge of, and proficiency in, data analysis, reporting, and operations research, including the ability to develop conclusions and feasible alternatives to formulate courses of action, including forecasting and cost-benefit analysis

Extensive experience managing multi-dimensional teams and projects which involve organization, holding strategy and status meetings, planning, motivating, and managing the work of participants

Familiarity with automated systems used in the business unit

Demonstrated leadership skills and the ability to guide others and prioritize multiple duties to achieve results in a multi-tasked, time sensitive office environment

Strong problem solving and decision making skills and the ability to work independently, exercise sound judgment and initiative, display a high degree of initiative, and manage multiple priorities effectively

Highly effective interpersonal, communication and presentation skills, including the ability to persuade and influence management decisions, to interact effectively with all levels of staff, and to communicate complex information in an easily understandable manner

Excellent organizational, planning, and time management skills

Bachelors Degree in a related field or the equivalent combination of education, training, and/or experience

Desired Qualifications

Bachelors Degree in Business Administration, Finance or related field

Knowledge of Navy Federals functions, philosophy, products, and services

Knowledge of NCUA regulations

Risk Management or Regulatory Compliance Certification such as ICBBR, FRM, or NCCO

Hours: Monday – Friday, 8:00AM – 4:30PM

Location: 820 Follin Lane Vienna, Virginia 22180 | 5550 Heritage Oaks Dr. Pensacola, FL 32526

About Us

Navy Federal provides much more than a job. We provide a meaningful career experience, including a culture that is energized, engaged and committed; and fierce appreciation for our teams, who are rewarded with highly competitive pay and generous benefits and perks.

• Best Companies for Latinos to Work for 2024

• Computerworld® Best Places to Work in IT

• Forbes® 2024 Americas Best Large Employers

• Forbes® 2023 The Best Employers for New Grads

• Fortune Best Workplaces for Millennials™ 2023

• Fortune Best Workplaces for Women ™ 2023

• Fortune 100 Best Companies to Work For® 2024

• Military Times 2023 Best for Vets Employers

• Newsweek Most Loved Workplaces

• Ripplematch Campus Forward Award – Excellence in Early Career Hiring

• Yello and WayUp Top 100 Internship Programs

From Fortune. ©2024 Fortune Media IP Limited. All rights reserved. Used under license. Fortune and Fortune Media IP Limited are not affiliated with, and do not endorse products or services of, Navy Federal Credit Union.

Equal Employment Opportunity: Navy Federal values, celebrates, and enacts diversity in the workplace. Navy Federal takes affirmative action to employ and advance in employment qualified individuals with disabilities, disabled veterans, Armed Forces service medal veterans, recently separated veterans, and other protected veterans. EOE/AA/M/F/Veteran/Disability EOE/AA/M/F/Veteran/Disability

Hybrid Workplace: Navy Federal Credit Union is a hybrid workplace, and details will be discussed during your interview process.

Disclaimers: Navy Federal reserves the right to fill this role at a higher/lower grade level based on business need. An assessment may be required to compete for this position. Job postings are subject to close early or extend out longer than the anticipated closing date at the hiring team’s discretion based on qualified applicant volume. Navy Federal Credit Union assesses market data to establish salary ranges that enable us to remain competitive. You are paid within the salary range, based on your experience, location and market position

Bank Secrecy Act: Remains cognizant of and adheres to Navy Federal policies and procedures, and regulations pertaining to the Bank Secrecy Act.

REQNUMBER: 21232