Principal Product Manager

Company Overview

With 80,000 customers across 150 countries, UKG is the largest U.S.-based private software company in the world. And we’re only getting started. Ready to bring your bold ideas and collaborative mindset to an organization that still has so much more to build and achieve? Read on.

At UKG, you get more than just a job. You get to work with purpose. Our team of U Krewers are on a mission to inspire every organization to become a great place to work through our award-winning HR technology built for all.

Here, we know that you’re more than your work. That’s why our benefits help you thrive personally and professionally, from wellness programs and tuition reimbursement to U Choose — a customizable expense reimbursement program that can be used for more than 200 needs that best suit you and your family, from student loan repayment, to childcare, to pet insurance. Our inclusive culture, active and engaged employee resource groups, and caring leaders value every voice and support you in doing the best work of your career. If you’re passionate about our purpose — people —then we can’t wait to support whatever gives you purpose. We’re united by purpose, inspired by you.

Here at UKG, our Engineering, Product, Innovation, and Cloud teams (or EPIC), are the driving force behind our cutting-edge technology. These UKrewers are dedicated to delivering best-in-class solutions that transform how our customers work. With a passion for excellence, EPIC continuously pushes boundaries and strives to make a real impact in the world.

UKG is searching for an experienced Product Manager (individual contributor) to help take our AI and ML offerings to the next level. You will have the opportunity to drive the strategy of turning tremendous and powerful data into tangible value, helping customers achieve material improvements in their people-centric business performance through data science capabilities.

You will be addressing real customer needs and problems through the AI and ML offerings in our flagship UKG Pro HCM Suite solution. You are willing and able to be the thought leader for delighting customers with innovative workforce insights that inform business decisions. You listen carefully to customers and internal stakeholders, but you do not expect all the answers to come from them; you surprise them by putting forth groundbreaking ideas they have never thought of.

Responsibilities:

Product Strategy: Develop and execute product strategies that align with UKGs vision and objectives, leveraging AI/ML and generative AI technologies to enhance our product offerings.

Product Roadmap: Lead the development and maintenance of comprehensive product roadmaps, ensuring alignment with market demands, customer feedback, and industry trends.

Customer Obsession: Foster a customer-centric culture within the product management team, gathering insights and feedback to continuously improve our AI services and solutions.

Building AI Services: Collaborate with engineering teams to design and build AI services using Rest and Graph APIs, focusing on scalability, reliability, and performance.

Semantic Search: Drive initiatives to enhance semantic search capabilities within our products, improving the accuracy and relevance of search results for end users.

Generative AI Agent Builder: Lead the development of generative AI agents, leveraging cutting-edge techniques to create intelligent and adaptive agents that enhance user experiences and drive business outcomes.

Ontologies: Work closely with data scientists and domain experts to develop and maintain ontologies that support our AI-driven solutions, ensuring consistency and accuracy.

Generative AI: Explore opportunities to leverage generative AI techniques to create innovative solutions that address customer needs and industry challenges.

Machine Learning: Apply machine learning algorithms and methodologies to enhance the functionality and effectiveness of our AI products, driving continuous improvement and innovation

Minimum requirements

• Bachelors degree in engineering or computer science, or equivalent practical experience.

• 7 years of SaaS product management experience, with a proven track record of delivering successful AI/ML products.

• Experience building 0-1 products using Agile methodologies, with a focus on iterative development and customer feedback.

• Deep understanding of Generative AI concepts, including LLMs, Large Agentic Models, and model architectures.

• We work in collaborative hybrid model. Being onsite 3 days per week in the office is required

Preferred

• Strong leadership and communication skills, with the ability to collaborate effectively across cross-functional teams.

• Strong technical background with proficiency in APIs, function calling mechanisms, and software development processes.

#LI-HYBRID

Where we’re going

UKG is on the cusp of something truly special. Worldwide, we already hold the #1 market share position for workforce management and the #2 position for human capital management. Tens of millions of frontline workers start and end their days with our software, with billions of shifts managed annually through UKG solutions today. Yet it’s our AI-powered product portfolio designed to support customers of all sizes, industries, and geographies that will propel us into an even brighter tomorrow!

Equal Opportunity Employer   

Ultimate Kronos Group is proud to be an equal opportunity employer and is committed to maintaining a diverse and inclusive work environment. All qualified applicants will receive considerations for employment without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status under federal, state, or local anti-discrimination laws.     

View The EEO Know Your Rights poster (https:www.eeoc.gov/sites/default/files/2022-10/EEOCKnowYourRightsscreenreader1020.pdf) and its supplement. (https:www.dol.gov/ofccp/regs/compliance/posters/ofccpost.htm)      

View the Pay Transparency Nondiscrimination Provision (https:www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp%20EnglishformattedESQA508c.pdf)     

UKG participates in E-Verify. View the E-Verify posters here (https:www.e-verify.gov/sites/default/files/everify/posters/EVerifyParticipationPoster.pdf) .  

Disability Accommodation

For individuals with disabilities that need additional assistance at any point in the application and interview process, please email UKGCareers@ukg.com . 

The pay range for this position is $137,900.00 to $198,250.00, however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for a short-term incentive and a long-term incentive as part of total compensation. Information about UKG’s comprehensive benefits can be reviewed on our careers site at https:www.ukg.com/careers (https:www.ukg.com/careers)   

It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.