Customer Service Representative

Customer Service Representative

Orlando, FL ( 18.00 USD/hour) (Paid Training)

Highlights of the job:

· Industry: Call Center & Customer Service

· Start Date: 10/14/2024

· Shift: M-F 8am-5pm EST/M-F 10am-7pm EST/M-F 11am-8pm EST

· Employment Type: Contract-to-Hire (4-months)

Working with an extensive client base, TEK systems is searching for experienced customer service representatives in Orlando. FL!

Benefits of this role:

· Opportunity to work for one of the top Financial Organization in Orlando!

· Helpful and supportive leadership and executives

A Day in the Role:

· Will be handling about 50 calls per day,

· Introduce patients to Shared Solutions services.

· Conducting benefits investigations and coordinate their prescription with their specialty pharmacy.

· Remove patient access barriers and seek out appropriate resources as needed.

Requirements:

· Must have 2yrs of call center

· Must haves experience in call center or front desk with call center background

· Microsoft Words, Outlook, Excel proficiency

· Problem solver/ de-escalation handler

· 6 months experience with working with patients, care givers and physicians

Next Steps:

· The Aston Carter] recruiting team will reach out to you to discuss next steps in 10 business days.

About TEKsystems:

Were partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. Thats the power of true partnership. TEKsystems is an Allegis Group company.

The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.