TSG Support Technician with Driving

Job Posting: TSG Support Technician (with Driving) – Jackson, MS

Are you an experienced IT professional with strong problem-solving skills and a passion for helping others? We have an exciting opportunity for a TSG Support Technician in Jackson, MS ! This is a full-time, contract position working the 2nd Shift (Mon-Fri, 2pm – 11pm) . The position offers a competitive pay rate of $22.75 per hour .

Key Responsibilities:

Provide technology support and troubleshooting for computer and telecommunication systems in assigned areas.

Perform equipment exchange, inventory control, software installations, and program updates.

Train users on supported hardware and software from both a technical and user perspective.

Resolve computer-related issues, including hardware and software malfunctions.

Use personal vehicle to travel and provide on-site support to customers and clients.

Requirements:

Education : Associate’s Degree in Computer Science required (Bachelor’s preferred); A certification required.

Technical Skills : Advanced proficiency in Microsoft Office Suite (Access, Word, Excel, Outlook).

Soft Skills : Strong communication, decision-making, and problem-solving abilities.

Ability to work independently, stay organized, and prioritize tasks effectively.

Other Requirements:

Willingness to work flexible hours, including occasional weekends for coverage or upgrades.

Ability to shadow and learn from existing technicians during the training period, which may require flexible scheduling.

Reliable personal vehicle for travel.

This position offers an excellent opportunity to develop your technical skills and make a real difference in helping users resolve their technology challenges. Apply today and take the next step in your IT career!

Pay Details: $22.75 to $30.70 per hour

Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.

Equal Opportunity Employer/Veterans/Disabled

To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.pdstech.com/candidate-privacy

The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:

The California Fair Chance Act

Los Angeles City Fair Chance Ordinance

Los Angeles County Fair Chance Ordinance for Employers

San Francisco Fair Chance Ordinance