business analyst 5
Randstad US
business analyst 5.
lansing , michigan
posted today
job details
summary
$80.42 – $85.42 per hour
contract
bachelor degree
category computer and mathematical occupations
reference1067489
job details
job summary:
Receive, process, present data, and information regarding our weekly Service Requests (Infrastructure Service Requests). Responsible for gathering business and technical requirements during the client kick off meetings. Consult SMEs (Subject Matter Experts) on tasks required to complete integrated projects for all Telecommunication services, such as, WAN, WLAN, MLAN, Security, Contact/Call Centers, Telephony, and Video. Manage multiple projects based on Agency assignments.
location: Lansing, Michigan
job type: Contract
salary: $80.42 – 85.42 per hour
work hours: 8am to 5pm
education: Bachelors
responsibilities:
Facilitate meetings with clients to gather requirements for all IT solutions and to identify impacted business processes and determine best process and IT solution integration.
Ability to obtain and report business and technical requirements
Facilitate review sessions to discuss projects
Excellent customer and communication service skills
Work with multiple network platforms, such as, WAN, MLAN, WLAN, Security, Voice, and Videoconferencing
Disseminate information effectively to all technical teams, customers, and technical managers
Understand a large (enterprise) and complex network environment
Skills, Experience and Education:
Bachelors Degree, Required
Organization and Prioritization skills are Mandatory
Communication and Interpersonal skills are Mandatory
Previous experience working with multiple agencies and/or vendors and/or departments in an enterprise environment are Required
Minimum 1-3 years experience with Clarity is Preferred
Minimum 3-5 years experience with Microsoft Project and Excel is Required
Minimum 2-3 years experience with DevOPs is Preferred
Minimum 3-5 years experience with Remedy/Helix is Required
Minimum 3-5 years working within a Telecommunications environment is Required
Minimum 3-5 years experience in a large Enterprise setting is Required
Minimum 3-5 years work experience with multiple network platforms is Required
Minimum 3-5 years working with multiple network lines of service is Required
Minimum 5 years dealing with customers is Required
qualifications:
Experience level: Experienced
Minimum 8 years of experience
Education: Bachelors
skills:
Business AnalysisEqual Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.At Randstad Digital, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.Pay offered to a successful candidate will be based on several factors including the candidates education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad Digital offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).This posting is open for thirty (30) days.