Fuel Tax Coordinator III – REMOTE

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JOB SUMMARY

The Fuel Tax Coordinator III acts as a subject matter expert and escalation point for SSC/HQ Fuel Tax teams and offshore vendor. The Coordinator will process fuel tax documents, collaborate with customer, vendors and Ryder team members to address and resolve reporting and document concerns. Coordinator is responsible for overseeing multiple automated and semi-automated customer processes.

RESPONSIBILITIES

Approve, validate and process fuel tax reports for all Customers. Managing and maintaining document receipt as well as vendor escalation queues. Ensure format and file type are acceptable to Ryder and IFTA.

Distribute and oversee workload for Collection Coordinator II and assign cases to Compliance Counterparts to address missing/inaccurate data

Oversee automated and semi-automated processes including but not limited to addressing escalations, technical issues, tracking and productivity reporting

Identify customers utilizing a system or format that is compatible with an automated provider. Collaborate for setup of electronic data transfer

Responsible for maintaining updated reporting included but not limited to customer, vehicle, vendor information to details to ensure accurate tracking and reporting.

Provide education, training and support for customers, vendors and Ryder teams as well as education and guidance for specialized situations with internal and external customers

Lead special projects including delegation, progress reports and completion analysis

Audit manual and backup files to confirm data continuity to mitigate IFTA audit risk.

Responsible for daily, weekly and monthly scorecard metrics associated to designated areas

ADDITIONAL RESPONSIBILITIES

Meets all outlined SLA and Quality goals established for the team and position.

Perform other duties as assigned

QUALIFICATIONS

HS diploma or GED, required

Three (3) years or more of related work experience, required

Three (3) years or more related business experience in Fuel Tax, required

Knowledge of Fuel Tax requirements, processes and restrictions, intermediate required

Proficient in Microsoft Office products (Access, Excel, Word, Power Point, and Outlook), intermediate required

Skills and Abilities

Ability to guide, engage and impart knowledge to others

Effectively coaches and delivers constructive feedback

Ability to simultaneously handle multiple priorities

Demonstrates excellent judgement and decision making skills

Ability to listen, write and speak effectively. Inform, explain and give instructions

Detail oriented with excellent follow-up practices

KNOWLEDGE

Microsoft Excel – Intermediate

Microsoft Word – Intermediate

Job Category: Compliance

Compensation Information :

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc.

Compensation ranges for the position are below:

Pay Type :

Hourly

Minimum Pay Range:

20.00

Maximum Pay Range:

20.00

The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type.

Benefits Information:

For all Full-time positions only : Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Security Notice for Applicants:

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers .

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754.

Current Employees:

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Job Seekers can review the Job Applicant Privacy Policy by clicking HERE. (https://ryder.com/job-applicant-privacy-policy)

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