Strategic Program Owner, WWPS Customer Enablement

Description

For more than 15 years, Amazon Web Services (AWS) has been the world’s most comprehensive and broadly adopted cloud platform. Would you like to be part of a team focused on helping our Worldwide Public Sector customers adopt AWS services? AWS offers an innovative and motivating environment where you will have the exciting opportunity to advance in your career, help drive the growth of AWS customers, and help shape the future of an emerging cloud technology.

Within AWS, the Worldwide Public Sector (WWPS) Customer Enablement Organization is responsible for supporting Public Sector customers and partners in their journey to the cloud. Our vision is to promote long-term healthy AWS relationships by ensuring AWS WWPS customers and partners have the operational knowledge, best practices, processes, and mechanisms in place to effectively manage operational aspects of their AWS business.

Key job responsibilities

As the Customer Enablement Strategic Programs Owner, you will be responsible for overseeing and driving the successful delivery of large-scale, complex programs that span multiple functions and teams within the Customer Enablement organization. You should be a self-starter who is highly analytical and data-driven, and breaks down complex problems, synthesizes insights, and drives strategic decision-making. Working in a cross-functional capacity, you will collaborate closely with stakeholders to define program vision, roadmaps, and execution plans, and hold individuals and teams accountable to goals to ensure alignment and successful outcomes.

About the team

About AWS

Diverse Experiences

AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying.

Why AWS?

Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses.

Inclusive Team Culture

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop embracing our uniqueness.

Mentorship & Career Growth

We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.

Work/Life Balance

We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why we strive for flexibility as part of our working culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud.

About Sales, Marketing and Global Services (SMGS)

AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth from the largest and fastest growing small- and mid-market accounts to enterprise-level customers including public sector.

Basic Qualifications

– 5 years of workplace experience to include 3 years of experience in program/project management, with a track record of delivering large, complex programs

– Analytical and problem-solving skills, with the ability to synthesize data into actionable insights using SQL, Tableau, or other data management tools

– Demonstrated success in leading and coordinating the efforts of cross-functional teams

– Prior experience using project and program management tools and methodologies (i.e. PMP certification, agile, or scrum, etc.)

– Stakeholder management skills, with the ability to influence at all levels of the organization

Preferred Qualifications

– BA/BS degree in a STEM field, business, or related discipline

– AWS Cloud Practitioner Certification

– Experience working in a fast-paced, dynamic environment, with the flexibility to adapt to changing priorities

– Passionate about driving innovation and continuous improvement

– Self-starter with a natural curiosity to learn new skills in an ever-changing environment

– Robust critical thinking skills and the capacity to creatively resolve problems using diverse and adaptable tools/processes

– Excellent verbal and written communication skills

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.

Los Angeles County applicants: Job duties for this position include: work safely and cooperatively with other employees, supervisors, and staff; adhere to standards of excellence despite stressful conditions; communicate effectively and respectfully with employees, supervisors, and staff to ensure exceptional customer service; and follow all federal, state, and local laws and Company policies. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness and professionalism, and safeguard business operations and the Company’s reputation. Pursuant to the Los Angeles County Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $79,300/year in our lowest geographic market up to $169,500/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit https://www.aboutamazon.com/workplace/employee-benefits. This position will remain posted until filled. Applicants should apply via our internal or external career site.