GFEBS Clerk
Chenega Corporation
Summary
CHENEGA BASE LOGISTICS SERVICES, LLC.
Fort Wainwright, AK
THIS POSITION AND POSTING ARE SUBJECT TO A COLLECTIVE BARGAINING AGREEMENT (CBA). UNION MEMBERS CAN BE DISPATCHED DIRECTLY FROM THE AFFILIATED UNION WITHIN 72-HOURS OF THE POSITION POSTING.
The Clerk II GFEBS will work under direct supervision and guidance, provide clerical support for Management Staffing including Department Supervisors and Designated Leads. Receives, records, and distributes work orders to the appropriate departments.
Responsibilities
Receive, input, and forward all service orders to the appropriate shop.
Record information, such as name, address, item to be repaired, or service to be rendered.
Prepare work orders and dispatch trouble calls to appropriate personnel within the allotted time frame.
Dispatch orders and relay messages and special instructions to mobile crews and other departments, using radio/telephone equipment.
Maintains logs and records containing service calls, work control and inventory.
Sorts and distributes service tickets or material to workers.
Provides positive and cheerful reception via written and verbal communication to customers and staff.
Ability to create special reports through manual and data processing information sources such as Microsoft Excel as requested by the Management Staff or Government.
In the absence of the GFEBS Clerk IV, the ability to enter hours and materials daily into GFEBS for scheduled and unscheduled work orders.
Maintains facility files by contract requirements in a neat, orderly and timely manner.
Supports the project Safety Plan through personal involvement in all aspects of safety, including training and attention to the adherence to safety requirements pertaining to particular trades or skills.
This position may be designated as Mission Critical as required by the company to meet contract requirements.
This position may be part of an emergency management/response team as required by the company to meet contract requirements.
Other duties as assigned.
Qualifications
High School Diploma or GED.
Minimum one (1) year experience with MS Office (MS Word, MS Excel, MS Outlook) products.
Minimum one (1) year of Customer Service experience in an office setting, preferred.
Valid U.S. Driver’s license and be deemed insurable under company policy.
Knowledge, Skills, and Abilities
Ability to meet eligibility requirements to obtain and maintain the required government security clearance.
Knowledge of Microsoft Word, Excel, PowerPoint at intermediate level.
Ability to use good judgment and common sense when performing job functions.
Possess patience to work under stressful conditions.
Ability to maintain detailed logs under competing priority environments, ex: Multiple phone calls or info requests from leads/supervisors.
Ability to answer multiple telephone lines.
Ability to maintain files in a neat and orderly manner.
Ability to communicate articulately and professionally with Government, military, and civilian customers.
Ability to read, write and receive written and/or verbal instructions in English and to communicate information clearly and concisely, using written and verbal skills.
Ability to use forms and databases to provide monthly GFEBS reports to the Government or Project Site Manager.
Physical Demands (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
While performing the duties of this Job, the employee is regularly required to sit and talk or hear. The employee may use repeated motions that include the arms, wrists, hands and/or fingers. The employee is occasionally required to walk, stand, climb, balance, stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.
Any estimated salary provided by this job board may not align with Chenegas compensation program. Please apply to connect with a recruiter who can provide more details.
Executive Order 13495, The Non Displacement of Qualified Workers Under Service Contracts provide first right of refusal to incumbents on contracts. If the position is accepted by the incumbent on the job, other application/resume of non-incumbents will not be reviewed.
Chenega Corporation and family of companies is an EOE.
Equal Opportunity Employer/Veterans/Disabled
Native preference under PL 93-638.
We participate in the E-Verify Employment Verification Program