Branch Claims Clerk

This position is responsible for assisting the Claims Department with servicing and processing of policyholder claims. The purpose of this position is to provide clerical support to help ensure claims resolve accurately and timely.

Responsibilities

Demonstrate customer service skills and managing FNOL intake

Managing a high volume of incoming calls

Scanning and indexing claim file documentation

Ability to multitask in a fast-paced environment

Ability to learn basic insurance fundamentals

Other related duties as assigned by supervisor

Requirements

High school diploma or GED required

General clerical skills

Professional telephone manner

Excellent interpersonal and organizational skills

Proficient in a PC Windows environment

Demonstrate experience in Microsoft Excel

Accuracy in spelling and grammar

Ability to work together in a team setting on shared tasks

Experience working in a paperless environment preferred

Benefits

Concord Group employees are eligible for a comprehensive total compensation package including but not limited to medical, vison, dental, life, and disability insurance. We offer a generous Paid Time Off Program that includes vacation, personal, sick time and holiday pay. Invest in your future with our competitive 401(k) plan with company match!

About Us

As a leading regional provider of property and casualty insurance, The Concord Group helps protect the families and small businesses that enable our communities to thrive. Our positive work environment, competitive benefits, and rapid growth make The Concord Group a great place to build your career.

The Concord Group is an Equal Opportunity Employer. The Concord Group participates in E-Verify.