Business Process Writer 2

At over 50 years old and counting, B&H has built a reputation as the trusted resource for photography and videography enthusiasts via its NYC SuperStore and its award-winning website. Long known as “The Professional’s Source”, B&H is recognized by savvy consumers worldwide for its honest, knowledgeable guidance, expert tips and articles… and always-great prices.

B&H offers competitive salaries, medical benefits, a 401K plan, employee discounts and opportunities to grow within a high-energy environment. Make your move to B&H today!

Business Process Writer 2

Job Overview:

The Business Process Writer 2 is responsible for writing and maintaining standard operating procedures for our NJ warehouse facility. They will work with management of all teams to gather necessary information, document the process flow, detail steps/instructions and make sure consistent format is followed for all process manuals.

Essential Responsibilities:

Write and review manuals and standard operating procedures outlining business processes thoroughly

Tour the facility by department and interact with teams to understand the process flow and daily operations by interviews, meetings and direct observation

Ensure all business processes are documented in the same format/structure, presented in an easily digestible format and are readily available to all users with accurate and updated information at all times

Conduct root cause analysis and identify solutions in order to improve on current processes

Specific Knowledge, Skills and Abilities:

Exceptional reading and writing skills

Bachelors degree required; Masters degree preferred

Prior knowledge of SOP writing

Analytical thinking and ability to break down processes to simplest detail

Strong Collaboration and communication skills

Expert with Microsoft Suite and Teams

Prior experience in warehouse fulfillment/distribution environment preferred

Ability to travel between NJ and NYC locations may be needed

Required Schedule:

Monday- Thursday 9am-6pm; Friday 9am-2:30pm

Eligibility contingent upon background screening

We are an Equal Opportunity Employer. All persons shall have the opportunity to be considered for employment without regard to their race, color, religion, national origin, ancestry, alienage or citizenship status, age, disability or handicap, sex or gender, marital status, veteran status, sexual orientation, or any other characteristic protected by applicable federal, state or local laws.

We will endeavor to make a reasonable accommodation to the known physical or mental limitations of a qualified applicant with a disability unless the accommodation would impose an undue hardship on the operation of our business. If you believe you require such assistance to complete this form or to participate in an interview, please let us know.

Job Details

Job Family Fulfillment

Pay Type Salary

Education Level Bachelor’s Degree