customer service representative

customer service representative.

farmingdale , new york

posted today

job details

summary

$18 – $19 per hour

temp to perm

high school

category office and administrative support occupations

referenceAB4619554

job details

A Large Corporate Office in Farmingdale, NY is hiring a Customer Service Representative to join their Call Center Team starting ASAP. This role involves daily interaction with customers, showroom personnel, and service companies. Key responsibilities include placing service calls via direct fax and email, problem-solving, researching customer information, and performing data entry on the AS400 computer system. The role also involves close collaboration with the parts and inventory departments and covering reception duties as needed. We are seeking experienced Customer Service professionals in an office, retail or food service role seeking an opportunity with a large, growing company. If you are interested, please to this posting today or send your resume to jenn.eng@randstadusa.com for immediate consideration!

salary: $18 – $19 per hour

shift: First

work hours: 9 AM – 6 PM

education: High School

Responsibilities

We are seeking full-time Customer Service Representatives to join our dynamic team. This role involves daily interaction with customers, showroom personnel, and service companies. Key responsibilities include placing service calls via direct fax and email, problem-solving, researching customer information, and performing data entry on the AS400 computer system. The role also involves close collaboration with the parts and inventory departments and covering reception duties as needed.

Key Responsibilities:

Handle customer inquiries and service requests via fax, email, and phone

Problem-solve and research customer information

Perform data entry on the AS400 computer system

Work closely with the parts and inventory departments

Provide reception coverage as needed

Skills

Follow-up

Active Listening

Telephone Etiquette

Empathy

Interpersonal Sensitivity

Adapting to Change

CRM

Typing Skills

Basic Software Skills

Basic Computer Skills

Customer Service

Industry Representative

Call Center Support

Customer Relations

Client Service

Customer support

Phones

Emails

Qualifications

Years of experience: 1 year

Experience level: Entry Level

Randstad is a world leader in matching great people with great companies. Our experienced agents will listen carefully to your employment needs and then work diligently to match your skills and qualifications to the right job and company. Whether youre looking for temporary, temporary-to-permanent or permanent opportunities, no one works harder for you than Randstad.

Equal Opportunity Employer: Race, Color, Religion, Sex, Sexual Orientation, Gender Identity, National Origin, Age, Genetic Information, Disability, Protected Veteran Status, or any other legally protected group status.

At Randstad, we welcome people of all abilities and want to ensure that our hiring and interview process meets the needs of all applicants. If you require a reasonable accommodation to make your application or interview experience a great one, please contact HRsupport@randstadusa.com.

Pay offered to a successful candidate will be based on several factors including the candidates education, work experience, work location, specific job duties, certifications, etc. In addition, Randstad offers a comprehensive benefits package, including health, an incentive and recognition program, and 401K contribution (all benefits are based on eligibility).

This posting is open for thirty (30) days.

get in touch

we are here to help you with your questions.

JE

jennifer eng

1 631 427 1096 (tel:1 631 427 1096)

jenn.eng@randstadusa.com