Travel Sourcing Specialist

The Sourcing Specialist will actively manage our clients hotel and ground transportation procurement process.

Responsibilities include creating hotel market analyses, identifying industry trends, sourcing multiple destinations, negotiating with hotels and ground transportation providers, and tracking financial data.

Key Responsibilities:

Source hotels and collect market data for clients in key destinations, including hotel names, addresses, key contact information, and star ratings using internal databases and internet sources.

Manage the Request for Proposal/Request for Information process through the RFP platform, JET, to secure and negotiate rates, special concessions, contract terms, and conditions with hotel and ground transportation suppliers.

Research hotel options and track collected data in the Salesforce database.

Analyze market trends and conditions to secure the best possible scenarios for our airline and hotel partners.

Create high-quality, detailed destination presentations using Microsoft products and Adobe programs that demonstrate savings and meet revenue goals within established deadlines.

Adapt to fluid and changing situations; provide quick market analysis and sourcing requirements to accommodate needs created due to the changing dynamics of airline schedules or unforeseen situations.

Prepare hotel site inspection scheduling domestically and internationally when customers need to.

Manage crewmember feedback via our online portal for assigned accounts, ensuring complaints/compliments are addressed within airline-specific contracted Service Level Agreement (SLA).

Skills & Qualifications

Excellent client relationship-building skills

Strong problem-solving and analytical skills

Negotiation skills

Ability to multitask and work well under strict deadlines and in a fast-paced environment

Skilled at managing processes

Ability to positively present in customer-facing situations

Attention to detail and the ability to produce high-quality work is a must

Exceptional verbal and written communication skills

Ability to work with and understand diverse cultures here and abroad

An organized self-starter who can work proactively and independently

Experience in the travel industry and working closely with hotels is preferred

Strong Microsoft Office computer skills with an emphasis on Excel

Customer service and client relationship experience a strong plus

Bilingual in French is a strong plus

Benefits:

Company Success: Benefiting from pent-up travel demand, leading to increased business.

Technological Investment: Heavily investing in technology to enhance operations.

Industry Leadership: A worldwide leader in crew accommodation solutions for over 35 years, using proprietary technology and unique software solutions.

Global Reach: 589 experienced professionals manage lodging and ground transportation for 41,000 individuals at more than 100 airlines worldwide. Our automated systems reserve over 15.3 million hotel rooms annually.

Hours: 9 AM – 5 PM

Pay: $19.50 per hour

Work Schedule: Hybrid (Tuesday and either Monday or Friday in office)

About Aston Carter:

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

Diversity, Equity & Inclusion

At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

Hiring diverse talent

Maintaining an inclusive environment through persistent self-reflection

Building a culture of care, engagement, and recognition with clear outcomes

Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.