Network L2 Support Engineer

Reference #: 59152
Network L2 Support Engineer
At BNY, our culture empowers you to grow and succeed. As a leading global financial services company at the center of the worlds financial system we touch nearly 20% of the worlds investible assets. Every day around the globe, our 50,000 employees bring the power of their perspective to the table to create solutions with our clients that benefit businesses, communities and people everywhere.
We continue to be a leader in the industry, awarded as a top home for innovators and for creating an inclusive workplace. Through our unique ideas and talents, together we help make money work for the world. This is what #LifeAtBNY is all about.
Were seeking a future team member for the role of Network L2 Support Engineer to join our TSG Production Services team. This role is in Pittsburgh, PA or Lake Mary/FL. (2-3 days in office required). Candidate must reside within a commutable distance to this work location, as we are unable to accommodate 100% virtual work arrangements.
In this role, youll make an impact in the following ways:
Provide support and manage the bank network infrastructure components such as router, switches, wireless, firewalls, web proxies, load-balancers and DNS. Resolve faults and failures. Lead root cause analysis and apply necessary solutions.
Subject matter expert on Routing, Cisco ACI, and Cisco NDFC.
Implement a range of network changes, minor to major, across the BNY infrastructure.
Act as point of contact for internal and external stakeholders for any technical type of queries.

To be successful in this role, were seeking the following:
Extensive hands-on implementation and troubleshooting experience across network technology products.
Experience with monitoring, diagnostic and analytics tools to troubleshoot network issues and problems.
Solid understanding with BGP routing protocol.
Solid understanding with QoS, end-to-end performance and fine tuning.
Bachelors degree in computer science or a related discipline, or equivalent work experience required; advanced degree preferred. 8 – 10 years of related infrastructure experience required; experience in the securities or financial services industry is a plus.

At BNY, our culture speaks for itself. Heres a few of our awards:
Americas Most Innovative Companies, Fortune, 2024
Worlds Most Admired Companies, Fortune 2024
Human Rights Campaign Foundation, Corporate Equality Index, 100% score, 2023-2024
Best Places to Work for Disability Inclusion, Disability: IN – 100% score, 2023-2024
“Most Just Companies”, Just Capital and CNBC, 2024
Dow Jones Sustainability Indices, Top performing company for Sustainability, 2024
Bloombergs Gender Equality Index (GEI), 2023

Our Benefits and Rewards:
BNY offers highly competitive compensation, benefits, and wellbeing programs rooted in a strong culture of excellence and our pay-for-performance philosophy. We provide access to flexible global resources and tools for your lifes journey. Focus on your health, foster your personal resilience, and reach your financial goals as a valued member of our team, along with generous paid leaves, including paid volunteer time, that can support you and your family through moments that matter.
BNY is an Equal Employment Opportunity/Affirmative Action Employer – Underrepresented racial and ethnic groups/Females/Individuals with Disabilities/Protected Veterans.

BNY Mellon is an Equal Employment Opportunity/Affirmative Action Employer.
Minorities/Females/Individuals With Disabilities/Protected Veterans.