Gatehouse Officer – Flex

Location:

Ashby Ponds by Erickson Senior Living

The Gatehouse Officer staffs the Gatehouse entrance to the community and delivers exceptional customer service and hospitality while fostering an environment of safety and security. This includes but is not limited to; screening and documenting all traffic and/or persons entering the community, providing proper parking passes & maps, giving concise verbal directions to assist visitors with wayfinding, and directing emergency response vehicles to the proper location.

How you will make an impact:

Acknowledge visitors, provide a pleasant greeting, and offer assistance as needed to all persons entering the community

Screen all vehicle and pedestrian traffic entering the Community per the Gatehouse SOP.

Provide proper parking passes, maps, and instructs visitors to park in appropriate spaces.

Document all visitors and vendors/contractors via the standard Gatehouse log in

Inform the Security and Emergency Services Supervisor of any inspectors, government representatives, process servers, and law enforcement attempting to enter the community

Complete thorough and detailed Incident Reports using our online report system

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What we offer:

Compensation: ranges from $18.00 = $22.00/hour, commensurate of experience.

A “career for life” approach to professional and personal development for our greatest asset; our employees.

A culture of diversity and inclusion, which builds on our values, vision, and mission.

Onsite medical centers, providing wellness visits and sick care for all employees over 18 years of age.

Education assistance, certification reimbursement, and student loan refinancing partnership programs are available.

Competitive benefits packages including medical, dental, vision, and PTO in accordance with applicable state law.

401k for all employees 18 and over. Company contribution up to 3% once eligible.

Free onsite parking at all of our communities and corporate offices

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What you will need:

Prior experience as a Security Gatehouse Officer (preferred).

1 year of experience in a Customer Service or related role.

Ashby Ponds is a beautiful 132-acre continuing care retirement community in Loudoun County, Virginia. We’re part of a growing national network of communities managed by Erickson Senior Living, one of the country’s largest and most respected providers of senior living and health care. Ashby Ponds helps people live better lives by fulfilling our promises of a vibrant lifestyle, financial stability, and focused health and well-being services for those who live and work with us. As part of our team, youll enjoy flexibility and work-life balance to meet your personal and professional goals, and we are committed to providing you with opportunities to learn and grow.

Erickson Senior Living, its affiliates, and managed communities are Equal Opportunity Employers and are committed to providing a workplace free of unlawful discrimination and harassment on the basis of race, color, religion, sex, age, national origin, marital status, veteran status, mental or physical disability, sexual orientation, gender identity or expression, genetic information or any other category protected by federal, state or local law.