Operations Coordinator

Job Family :

Administrative Services (Digital)

Travel Required :

Up to 10%

Clearance Required :

Ability to Obtain Public Trust

What You Will Do :

We are currently searching for an Operations Coordinator to provide administrative support to a high-volume clinical laboratory. This opportunity is with Guidehouse supporting the National Institutes of Health (NIH) and is located on-site in Bethesda, Maryland.

Serve as one of the primary points of contact for visitors and clinical operations; handle requests for information.

Assist the Department with organizational tasks.

Maintain conference room calendar.

Organize domestic and international federal government travel.

Provide clerical and administrative support and respond to customer needs.

Set up, organize, and maintain files and records.

Answer calls and route, in order to respond to customers and refer callers to the appropriate subject-matter expert.

Enter and retrieve computerized data and prepare correspondence and reports.

Complete forms and prepare memoranda and correspondence.

Conduct interviews with supervisors and employees to obtain information about organizational missions, function, and work procedures.

What You Will Need :

High School diploma required.

Minimum of two (2) years of experience providing clerical, administrative, and operations support.

Expertise with Microsoft Office Suite (MS Word, Excel, Outlook, PowerPoint, WebEx).

Excellent communications skills, both oral and written.

Excellent analytical, organizational and time management skills.

Ability to interact with staff of all levels with utmost professionalism.

Strong interpersonal skills, an upbeat and “can do” attitude is a must for this opportunity. Candidates must be able to adapt to changing focus quickly and deal with obstacles with a positive approach.

What Would Be Nice To Have :

Associate’s degree preferred. Bachelor’s degree highly desirable.

Experience working in a clinical or hospital setting, preferred.

Knowledge of NIH travel and procurement systems, desirable.

What We Offer:

Guidehouse offers a comprehensive, total rewards package that includes competitive compensation and a flexible benefits package that reflects our commitment to creating a diverse and supportive workplace.

Benefits include:

Medical, Rx, Dental & Vision Insurance

Personal and Family Sick Time & Company Paid Holidays

Parental Leave

401(k) Retirement Plan

Group Term Life and Travel Assistance

Voluntary Life and AD&D Insurance

Health Savings Account, Health Care & Dependent Care Flexible Spending Accounts

Transit and Parking Commuter Benefits

Short-Term & Long-Term Disability

Tuition Reimbursement, Personal Development, Certifications & Learning Opportunities

Employee Referral Program

Corporate Sponsored Events & Community Outreach

Care.com annual membership

Employee Assistance Program

Supplemental Benefits via Corestream (Critical Care, Hospital Indemnity, Accident Insurance, Legal Assistance and ID theft protection, etc.)

Position may be eligible for a discretionary variable incentive bonus

About Guidehouse

Guidehouse is an Equal Employment Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, citizenship status, military status, protected veteran status, religion, creed, physical or mental disability, medical condition, marital status, sex, sexual orientation, gender, gender identity or expression, age, genetic information, or any other basis protected by law, ordinance, or regulation.

Guidehouse will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of applicable law or ordinance including the Fair Chance Ordinance of Los Angeles and San Francisco.

If you have visited our website for information about employment opportunities, or to apply for a position, and you require an accommodation, please contact Guidehouse Recruiting at 1-571-633-1711 or via email at RecruitingAccommodation@guidehouse.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodation.

Guidehouse does not accept unsolicited resumes through or from search firms or staffing agencies. All unsolicited resumes will be considered the property of Guidehouse and Guidehouse will not be obligated to pay a placement fee.