Area Lead

Job Description

Exceptional server hardware knowledge with deep understanding of all component & system type failures.

8 years of experience as a data center technician.

Ability to work autonomously and within a local or geographically dispersed team environment.

Ability to lead and mentor a team of technicians.

Ability to conducting failure analysis on field issues.

Ability to track server fleet health to investigate trends, identify new unknown issues, and validate that Variscale is maintaining customer SLA.

Expert experience with IPMI utilization in diagnostics.

Administer software tools (e.g.: diagnostics, tests, FW updates).

Experience in real-time issue resolution during deployment execution.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Skills and Requirements

Represent the site as a technical point of contact for incidents, escalations, retrofits, etc.

Assist leading a team of data center shift technicians focused on returning healthy systems back into production for the client.

Ability to see the big picture from leadership and implement the vision through global standards and workflows at the local data center site.

Provide mentoring and to help develop technicians such that they can deliver daily operations with minimal supervision.

Manage server upgrades, integration, automated OS provisioning process, rebuilds and other projects as required. Understand and debug network, hardware, and Linux OS related issues.

Identify and support the creation of documentation for the global DC knowledge base. Implement process improvements and inform of any best practices in data center operations.

Drive specifications for tooling and automation that facilitate deployment, monitoring, quality hardware diagnostics, automated remediation and decommissioning of server hardware at scale. null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.