Observability – AIOps Engineer

We are Accenture Cloud First, the industry-leading engineering group focused on redefining how companies operate and create value by employing cloud, data, and artificial intelligence for total enterprise reinvention. Accenture Cloud First boasts more than 141,000 technology professionals across the globe.

Our Performance and Resiliency Engineering practice is a team of specialists in Site Reliability Engineering, high performance systems, performance diagnostics, observability, and AIOps. As part of our practice, you will drive technology innovation with our clients through the delivery of world-class platforms.

Our Performance and Resiliency Engineering practice is growing and we’re seeking innovative, technical problem solvers like you to join the team. As an Observability-AIOps engineer you will:

Explore the complex IT estates of our clients to understand their observability-AIOps opportunities

Collaborate to architect unified observability and AIOps strategies which employ leading AI technology

Implement enterprise observability-AIOps technology and processes

Amplify observability-AIOps outcomes by accelerating adoption across technology and business organizations

There will never be a typical day at Accenture and that’s why we love it here! This is an extraordinary opportunity to build a exciting career at Accenture Technology. Working in a fast-paced, outcome-oriented environment where you can help clients modernize operations with leading-edge technologies at massive scale.

Travel may be required for this role. The amount of travel will vary from 25% to 100% depending on business need and client requirements.

Here’s What You Need:

Minimum 3 years working knowledge and hands-on experience working with monitoring or observability tools including, but not limited to: Dynatrace, Splunk, AppDynamics, DataDog, Grafana, Prometheus, etc.

Hands-on experience collecting performance data, analyzing, troubleshooting, and tuning

Bachelors Degree or equivalent (minimum 12 years) work experience. (If Associate Degree, must have minimum 6 years work experience).

Bonus points if you have (Preferred Qualifications)

Previous Consulting experience

Experience integrating observability tools with ServiceNow

Experience in calculating system reliability metrics, including MTTD, MTTI, SLO, SLI

Experience delivering software designed for high concurrency, scalability, or availability

Built tooling to improve reliability of systems, automated remediation of issues, or improve scalability.

Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired in California, Colorado, District of Columbia, Maryland, New York or Washington as set forth below.

We accept applications on an on-going basis and there is no fixed deadline to apply.

Information on benefits is here. (https://www.accenture.com/us-en/careers/local/total-rewards)

Role Location Annual Salary Range

California $63,200 to $169,800

Colorado $63,200 to $146,700

District of Columbia $67,300 to $156,200

New York $58,500 to $169,800

Maryland $58,500 to $135,800

Washington $67,300 to $156,200

#LI-NA-FY25

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