PFS Shift Supervisor

Employment Type:

Full time

Shift:

Rotating Shift

Description:

Why Mount Carmel?

With five hospitals (https://www.mountcarmelhealth.com/find-a-location/) , over 60 free-standing outpatient clinics (https://www.mcmg.mountcarmelhealth.com/) , a college of nursing (https://www.mccn.edu) , a Medicare Advantage plan (https://www.medigold.com) , and extensive outreach and community wellness programs, Mount Carmel Health System (https://www.mountcarmelhealth.com/) serves more than a million patients in central Ohio each year, and weve been a pillar of this community for more than 130 years. As a proud member of Trinity Health (https://www.trinity-health.org/) , one of the nations largest Catholic healthcare delivery systems, our network of caring spans 22 states, 94 hospitals, and 133,000 colleagues nationwide.

We know that exceptional patient care starts with taking care of our colleagues, so we invest in great people and all that we ask in return is that you come to work ready to make a difference and do the right thing.

What we offer:

Competitive compensation and benefits packages including medical, dental, and vision coverage

Retirement savings account with employer match starting on day one

Generous paid time off programs

Employee recognition incentive program

Tuition/professional development reimbursement

Relocation assistance (geographic restrictions apply)

Discounted tuition and enrollment opportunities at the Mount Carmel College of Nursing

Why Columbus?

The nations 14th largest city, Columbus, Ohio is one of the fastest growing major metropolitan areas in the Midwest – ranked #1 for population growth, #1 for job growth, #1 for wage growth, and #1 real estate market. And with a vibrant blend of professional sports, world-class attractions, creative cuisines, and a flourishing music and arts scene, youll never be found wanting for entertainment and experiences to call your own in Columbus. Learn more at www.experiencecolumbus.com !

About the job:

The Patient Financial Specialist Shift Supervisor is directly responsible for supervising all daily operations. This includes but is not limited to, staffing, automated time keeping, data integrity, staff training, staff quality reviews, assist in yearly associates review preparation, and department statistical reports. Ensures all staff levels are appropriate and assists in front line functions when appropriate. This includes but is not limited to filling in as a PFS when staff levels are short.

What you will do:

Monitors the performance of all Support Services associates to ensure productivity and quality levels are appropriate. Identifies any changes needed and provides follow-up and feedback to employees to ensure expected performance levels are met.

Provides a high level of customer service and establishes effective working relationships with other departments, physicians, staff, patient and families.

Participate in and foster a performance improvement approach that includes both intradepartmental and interdepartmental activities

Plan, coordinate, implement, and control the Patient Financial Support Services areas to function effectively in a management position in a large hospital environment

What we are looking for:

Associate Degree or equivalent combination of years of education and 3 years relevant experience. Bachelors Degree in business or health administration preferred.

3 to 5 or more years health care experience in a progressive health care organization focusing on revenue cycle and patient access with three years in a leadership

Knowledge of Hospital Patient Account Procedures

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Mount Carmel and all its affiliates are proud to be equal opportunity employers. We do not discriminate on the basis of race, gender, religion, physical disability or any other classification protected under local, state or federal law.

Our Commitment to Diversity and Inclusion

Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.

Our Commitment to Diversity and Inclusion

Trinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.

EOE including disability/veteran