Technical and Quality Analyst
Defense Logistics Agency
Summary See below for important information regarding this job. Responsibilities Gather, analyze, and summarize complex Technical and Quality data regarding past, present, and projected process activity. Build Access Queries/Tables, combining data from sources such as, Enterprise Business Systems (EBS) and Business Intelligence while improving system performance in response to major Congressional, GAO, IG, or Internal audit and/or inspection. Monitor, analyze, and evaluate KPIs, metrics, and other process performance critical data to ensure the process area is meeting its performance targets. Identifies trends and other factors adversely affecting performance. Ensure enterprise-wide Technical and Quality processes and procedures, as well as documented Defense Logistics Management Standards (DLMS) business rules are synchronized and adhered to. Assist DLA Technical and Quality end users by providing guidance for interpreting and applying DLA enterprise-wide processes and procedures and assess or implement internal controls in accordance with DLA and OSD requirements. Conduct detailed program reviews as a senior analyst, that involve evaluating, advising on, and improving the effectiveness of a broad range of supply chain programs. Prepare detailed written reports containing concise findings and innovative recommendations for improving process and policy effectiveness Requirements Conditions of Employment Qualifications To qualify for a Technical and Quality Analyst your resume and supporting documentation must support: A. Specialized Experience: One year of specialized experience that equipped you with the particular competencies to successfully perform the duties of the position, and that is typically in or related to the position to be filled. To qualify at the GS-12 level, applicants must possess one year of specialized experience equivalent to the GS-11 level or equivalent under other pay systems in the Federal service, military or private sector. Applicants must meet eligibility requirements including time-in-grade (General Schedule (GS) positions only), time-after-competitive appointment, minimum qualifications, and any other regulatory requirements by the cut-off/closing date of the announcement. Creditable specialized experience includes: Interpret full range of principles, concepts and methodologies related to multiple technical and quality assurance programs. Analyze techniques and evaluate methods to investigate and research issues which lead to the development of effective and efficient Technical and Quality solutions. Communicate with large and/or small teams to identify and resolve technical and quality process issues or problems. Review internal technical functions and provides objective evaluations to a vendor regarding the quality systems. Interpret and incorporate DoD guidance into the delivery of training to employees/individuals and define training needs for a technical quality assurance program. Demonstrated knowledge of technical characteristics, manufacturing methods and techniques, interrelationship of functional parts and subassemblies, and/or measurement and test techniques. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional, philanthropic, religious, spiritual, community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. Education Substitution of education may not be used in lieu of specialized experience for this grade level. Additional Information Position requires DoD Acquisition Engineering & Tech Management, Foundational certification within required timeframes. Selectee must also achieve 80 hours of Continuous Learning Points (CLPs) every 2-years. Click here for more details and Resources. For Important General Applicant Information and Definitions go to: http://www.dla.mil/portals/104/documents/careers/GenAppInfoDef.pdf Reemployed Annuitants: This position does not meet criteria for appointment of Reemployed Annuitants. The DoD criteria for hiring Reemployed Annuitants can be found at: http://www.esd.whs.mil/Portals/54/Documents/DD/issuances/140025/1400.25-V300.pdf Information for Veterans is available at: http://www.dla.mil/Careers/Programs/veterans.aspx. As of 23 December 2016, Military retirees seeking to enter federal service in the Department of Defense now require a waiver if they would be appointed within 180 days following their official date of retirement. Drug-Free Workplace: The Defense Logistics Agency (DLA) has established a Drug-Free Federal Workplace Policy. All applicants tentatively selected for DLA employment in a testing designated position are subject to urinalysis to screen for illegal drug use prior to appointment. Applicants who refuse to be tested will be denied employment with DLA for a period of six months. This policy extends to random testing for the use of illegal drugs by employees who occupy testing designated positions defined as sensitive in Section 7(d) of Executive Order 12564. The Defense Logistics Agencys Drug Free Workplace Plans drug testing panel includes testing for the following illegal substances: marijuana, cocaine, opiates (codeine/morphine), 6-Acetylmorphine (heroin), phencyclidine, amphetamines (amphetamine/methamphetamine), methylenedioxymethamphetamine (MDMA), methylenedioxyamphetamine (MDA), oxycodone, oxymorphone, hydrocodone, and hydromorphone. ADVISORY: By using cannabidiol (CBD) products you are risking a positive drug test result for marijuana.