Service Advisor

Prestige Automotive Group is looking for an experienced Automotive Service Advisor to join our team at Prestige Cadillac of Warren Michigan.

Responsibilities:

Greeting customers and directing them to available mechanics.

Consulting with mechanics regarding necessary repairs and possible alternatives to expensive repairs.

Using your knowledge of our products and services to sell or provide in-depth information about available parts and service options to customers.

Answering questions about service outcomes and scheduling and booking appointments, vehicle drop-off and vehicle pick-up.

Providing customers with information and advice on warranty protection, potential cost savings, and the advantages of trading in versus fixing their car.

Managing and overseeing the dealerships workflow and schedule.

Calling customers to advise them about service changes or car pick-up times.

Maintaining positive customer relationships to ensure repeat business.

Ensuring all details on services rendered and costs are related to cutomers and processing their payments.

Conferring with service technicians about parts ordering and ensuring parts are available when needed.

Compensation Package

BCBS medical

Delta Dental

VSP Vision Insurance

Employee Birthday Off

401K

Paid Holidays