Customer Support Analyst

Job Description

Insight Global is looking for an analytical customer support professional to work for a large life sciences company local to Irvine, CA. This person will be working a hybrid schedule going on-site 2-3 days per week.

In this role delivering customer support to the field post-sale when it comes to order management, maintenance of databases, and ensuring accuracy for capital equipment hardware. This role will utilize SAP and JDE systems to drive impactful processes to customer master data requests.

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com .

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Skills and Requirements

4-6 years of customer service experience or sales support

Knowledge or exposure to JDE, SAP, or similar systems

Ability to work on-site in Irvine

Bachelors Degree Strong analytical background

Advanced excel skills null

We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal employment opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment without regard to race, color, ethnicity, religion,sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military oruniformed service member status, or any other status or characteristic protected by applicable laws, regulations, andordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request to HR@insightglobal.com.