Patient Account Representative/Billing Specialist

Work at Evergreen Treatment Services and make a difference in our community!

· ETS has been working to transform the lives of individuals and their communities through innovative and effective addiction and

social services in Western Washington for over 50 years. Learn more about our [mission and values](https://www.evergreentreatment.org/about-us/){rel=”nofollow”}.

· Change begins within. We strive to foster and sustain a diverse and inclusive community within our organization. Find out how we

are working to achieve [racial equity, health equity, and community justice.](https://www.evergreentreatment.org/strategic-plan/){rel=”nofollow”}

· Our Clinic Services and REACH teams bring critical professional expertise and heartfelt compassion to the work they do every day

to serve our most vulnerable community members. Check out the [compelling stories](https://www.evergreentreatment.org/stories/){rel=”nofollow”} told by our patients, clients, and staff

members that provide more information and a clear picture regarding our organizations essential work.

This dynamic position plays an important role in helping ETS accomplish our mission!

Job Summary:

· The Patient Accounts Services Representative role is part of the Finance team that supports ETS mission through working

together with other staff to transform systems of harm and inequity to create different approaches to improving community

health and safety through addressing substance use and homelessness.

· This position routinely checks eligibility, processes payments, and collection procedures each month.

·  The pay range for this position is $23/hr. – $25/hr.  ($48,000 -$52,000 annually) . ETS strives to achieve pay equity and transparency as part of our goal to create an equitable workplace.  

· The position is full-time onsite, the location is at ETS Renton clinic, the days are M-F and hours are from the 5:00 a.m. to 1:30 p.m. 

What you contribute to this role — Responsibilities:

· Help ETS succeed in carrying out our mission through working together with other staff to transform systems of harm and

inequity to create different approaches to improving community health and safety through addressing substance use and

homelessness.

· Assist with the organization-wide initiative to reimagine our interconnectedness within our community to overcome the aspects of

our society and organizational culture shaped by white supremacy and settler colonialism.

· Daily Functions

Assist new patients with finding and setting up insurance coverage.

Enter new admit financial intake information into SAMSS.

Process any clients discharges to remove patient coverage and assess any write offs necessary.

Morning/End of day petty cash count.

End of day cash deposit count.

· Weekly Functions:

Process courtesy dosing claims and payments received.

Setup patient holds for patient AR collections.

Batch eligibility corrections.

Carry out weekly petty cash count verification.

· Monthly Functions:

Update patient low-income verification form (SEA and SKC clinic only)

Check patient eligibility for patients who have lost their coverage.

Review and renew patient authorizations for various payers.

Review patient chart balances for accuracy and collections processing and update clients payment plans when necessary.

Review private insurance coverage is still accurate for any changes in coverage. Benefit forms are to be filled out, contact clients

to go over their coverage, collect any co-ins/co-pay/deductible if needed. Upload