Operation Program Manager

Operation Program Manager

General Information

Req #

WD00072110

Career area:

Manufacturing

Country/Region:

United States of America

State:

North Carolina

City:

Whitsett

Date:

Thursday, September 19, 2024

Working time:

Full-time

Additional Locations :

United States of America – North Carolina – Whitsett

Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers.

Lenovo is a US$57 billion revenue global technology powerhouse, ranked #248 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY).

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com , and read about the latest news via ourStoryHub (https://news.lenovo.com/) .

Description and Requirements

This position is in a fast paced and challenging Ecommerce environment. Ideal candidates will work with minimal direct supervision and will concurrently handle and prioritize many responsibilities within our small package order fulfillment shipping area. This position reports directly to the site Sr. Operations Manager.

Key Primary responsibilities are:

Manages standard operating procedures and directs an aggressive operating plan.

Operating in a goal driven environment that identifies and directs lean concepts and cost savings opportunities.

Has interactions with support teams, fulfillment leadership and works to maintain operational metrics.

Challenge is to motivate and lead program operational needs while maintaining efficiencies and improving Serviceability.

Oversees the daily organizational activities and facilitates the business unit’s workflow.

Use data to facilitate predictability of the daily volumes and to manage daily headcount.

Manages and directs the daily activities of the small pack order fulfillment operations.

Determines workflow and scheduling and enforces operational policies and procedures.

Relies on experience and sound data to make business decisions that supports the organizational goals.

Makes recommendations to improve the productivity, quality, and efficient delivery of products and services within the production space.

Responsible for planning and directing operational goals, staffing and business objectives.

Required qualifications:

Proven track record in operations management (6 years experience)

Education: BS or BA degree or equivalent experience in Logistic Operations. Electronics manufacturing or Distribution background required.

Preferred qualifications:

Intermediate knowledge of Warehouse Management Systems (SFDC, SAP, Oracle, etc…)

Metrics measurements (i.e. delivery, costs, quality audits, exceeding all internal KPI metrics)

Continuous Improvement

Quality process (i.e. Lean Mfg, Six Sigma, ISO, internal initiatives)

Safety Program compliance (OSHA, DOT, and state and local agencies)

Proven competencies in (i.e. Word, Excel, Access, MS Office)

EMS experience preferred.

Analytical skills to evaluate, report, select and implement cost-effective, distribution operations.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, religion, sexual orientation, gender identity, national origin, status as a veteran, and basis of disability or any federal, state, or local protected class.

Additional Locations :

United States of America – North Carolina – Whitsett

United States of America

United States of America – North Carolina

United States of America – North Carolina – Whitsett