Airway Transportation Systems Specialist (STARS)

Summary Serves as an ATSS who specializes in the Standard Terminal Automation Replacement System (STARS). Responsibilities Performs a variety of functions directly related to the operation of the NAS. Independently evaluates the functional status of assigned subsystems, systems and facilities. Plans, coordinates, and resolves unique technical problems without managerial intervention, providing coordination and suggesting solutions, making adjustments as necessary to deal with system outages and performance deterioration. Recognized as a principal technical specialist on legacy and newly developed systems within a large facility or multiple facilities over a large geographical area. Performs work of broad scope and complexity with a high degree of independence. Responsibilities include integration, restoration, testing and evaluation of new advanced services or service components, hardware/software systems and processes. Applies comprehensive technical knowledge to protect the integrity of all components and systems to provide NAS service delivery. Initiates action to install, repair or restore systems and services. As a principal specialist or team leader for major projects and/or program areas, resolves unique technical problems without managerial intervention, providing coordination and suggesting solutions. Carries out work in accordance with overall plans and objectives of the organization, resolving problems as they arise and making adjustments as necessary to deal with unanticipated situations and organizational needs. This work includes responsibility for evaluating diagnostic data from multiple systems that are integrated to support a network of services or service products. Evaluation of this data is used for correcting deficiencies on Contractor Acceptance Inspection/Joint Acceptance Inspection, and timely resolution of equipment, systems or services with the NAS. Acts in a security and administration role for STARS system. Conducts day to day monitoring and management of system and user activity that affect STARS information security, performs the day to day hands on operational and security duties, performs security administration performance checks, reviews/manages user accounts, files, and directories, reviews and analyze audit logs, attends the STARS Systems Specialist course, installs and reconfigures approved software and adaptions, performs user account management, and follows all agency policy and guidance on the STARS systems. Review and evaluates all automation tickets. Works with air traffic and other stakeholders to eliminate erroneous tickets before forwarding to OSF. ATSS must possess expert knowledge, skill or ability to perform the operation with the installation, maintenance, modification, repair. troubleshooting, flight check and certification of Standard Terminal Automation Replacement System (STARS). This discipline is heavily engaged in operations and maintenance of industrial computer systems in the corporate environment, industrial systems to include both hardware and software applications. In addition, this position maintains other electrical/mechanical equipment/systems necessary to ensure reliability of facilities on and off airports with the network of the NAS. Contacts are both internal and external. Often represents the organization as the primary technical point of contact on projects, programs, and other work activities to coordinate and implement plans or to obtain information and resolve problems. Meets and consults with representatives of external organizations such as DoD, airport management, contractors, utility companies and foreign governments to resolve problems of mutual concern and to elicit cooperation and action favorable to FAA needs. Performs other duties as assigned. Incumbent must possess a valid drivers license. Requirements Conditions of Employment We are not accepting applications from noncitizens. Qualifications To qualify for this position you must demonstrate in your application that you possess 52 weeks specialized experience equivalent to the next lower level of FV-H/Level III or the equivalent FG/GS-12. Specialized experience is: Demonstrating an extensive knowledge of the operation associated with the installation, maintenance, modification, repair, troubleshooting, flight check and certification of Standard Terminal Automation Replacement System (STARS). This discipline is heavily engaged in operations and maintenance of industrial computer systems in the corporate environment, industrial systems to include both hardware and software applications. In addition, this position maintains other electrical/mechanical equipment/systems necessary to ensure reliability of facilities on and off airports with the network of the NAS. Generally, experience at the next lower level, Pay Band H/level III or equivalent, meets the minimum qualifications for this position as long as the experience supports the Demonstrated Abilities identified in this announcement. You must apply online to receive consideration for this position. We will not accept faxed or emailed resumes. Narratives for Demonstrated Abilities identified under qualifications are mandatory. The narratives should be clear and concise, providing a description of your education, training and experience that would describe the degree to which you possess each Demonstrated Ability. For your assistance in responding to each of the demonstrated abilities “things to consider”/instructions have been provided for each demonstrated ability. Failure to submit a narrative for each demonstrated ability will prevent you from receiving further consideration. Eligible applicants meeting the minimum qualification requirements and selective factor(s), if applicable, may be further evaluated on the Demonstrated Abilities listed in the announcement. Based on this evaluation, applicants will be placed in one of the following categories: score order, category grouping, or alphabetical and referred to the selecting official for consideration. As a part of the Federal-Wide Hiring Reform Initiative (streamlining the hiring process), the FAA is committed to eliminating the use of the Knowledge, Skills and Ability (KSA) narratives from the initial application in the hiring process for all announcements. Therefore, as an applicant for this announcement, you are NOT required to provide a narrative response in the text box listed below each KSA. In lieu of providing a KSA narrative response in the text box listed below each Demonstrated Ability, in your work history, please include information that provides specific examples of how you meet the response level or answer you chose for each Demonstrated Ability. Your work history examples should be specific and clearly reflect the highest level of ability. Your Demonstrated Ability answers will be evaluated further to validate whether the level that you selected is appropriate based on the work history and experience you provided. Your answers may be adjusted by a Human Resource Specialist as appropriate. Supervisor Endorsement. If your selection for this position would be considered a promotion then a supervisory statement endorsing your candidacy is required by the closing date of this announcement. The endorsement must include the announcement number. You may upload your document with your application or fax by the closing date of the announcement to (404) 305-5401. NOTE: For ingrade/downgrade candidates, a supervisors endorsement is not required. To obtain the supervisory endorsement form or memo, please contact your manager. FAAs CORE COMPENSATION PLAN. This position is covered by the FAA Core Compensation plan. Additional information about core compensation is available on the following website: .http://jobs.faa.gov/FAACoreCompensation.htm Education Additional Information We may use this vacancy to fill other similar vacant positions. Position may be subject to a background investigation. A one-year probationary period may be required. The U.S. Department of Transportation strives to ensure that equity, transparency, accountability, collaboration, and communication permeate all that we do for the betterment of the Department, the traveling public, and our nation. As such, DOT values a highly diverse workforce of persons who promote a culture of belonging by respecting the personal dignity and worth of each individual and fostering a positive environment where all feel safe and welcome. If these commitments coincide with your personal ideals and professional aspirations, please consider joining the DOT family. This position is covered by the Department of Transportations Drug and Alcohol Testing Program. Any applicant tentatively selected for this position will be subject to pre-employment or pre-appointment drug screening. Persons occupying a “testing designated position (TDP)” will be subject to random drug and/or alcohol testing. Interview: If the Agency decides to interview any qualified employee on the selection list, then all on the list who are qualified must be interviewed. Links to Important Information: Locality Pay, COLA