Retail Sales Associate

Ever stepped into a retail store and had a phenomenal customer service experience? Felt great, didnt it? How would you like to be responsible for creating those experiences with the potential of earning $57,000 per year? Well, we can help make that happen.
Cox Communications is looking for a Retail Sales Associate who creates those experiences; someone who connects easily with others and can drive sales while making customers feel special. So, if you love to learn, then take your newfound knowledge and create mind-blowing customer satisfaction; youre right where you need to be. Keep reading to learn more about this opportunity to connect customers with Coxs game-changing technology, products,
and services.
This job requires you to follow the retail routine of working some evenings, weekends, and holidays. Youll also need to be comfy with reporting to your Store Manager, as well as taking guidance from the Assistant Store Manager and other team Specialists.
What Youll Do
Explain and demonstrate product capabilities as well as offer suggestions based on customers wants and needs
Meet or exceed targets regarding customer experience, sales, and retention.
Assist with the opening/closing of one of our store retail environments.
Properly handle cash
Engage in workshops, special events, and product demos
Support your fellow sales agents when needed
Continuously expands knowledge of current Cox products as well as competitor product offerings by participating in regular training classes
May be required to work in other locations in the same geographical area.
Whats In It For You?
Excellent question, and we have some good answers that we hope you like.
As part of a customer loyalty-driven team, there is a variable targeted total compensation of $48, 628 ($23.38/hr.) while high earners (the top 10%) reach an average annual compensation of just over $57,000 Targeted total compensation may vary based on factors including, but not limited to location, candidate experience level, and successful completion of minimum sales targets. Compensation includes a full-time hourly base rate of $17.03/hr. plus monthly targeted commissions of $1,279. Employees also receive a ramp period of up to 2 months to adjust to commission earnings.
We want you to feel cared for and respected (like you do with our customers), and that starts with Coxs highly competitive pay plus uncapped commission plan and other compensation perks (401k company matching, comprehensive medical benefits, etc.). We also offer free Internet and other Cox discounted services, tuition reimbursement for academic pursuits, adoption assistance, paid time off to volunteer, childcare and eldercare resources, pet insurance and much more.
Good work should be rewarded, and not just with a healthy paycheck. The Cox culture is one that values people more than technology, so its our goal to make sure you feel recognized for your contributions. Its also important to work alongside colleagues who “get you.” At Cox, youll find a workplace where relationships are crafted with care and successes are celebrated with high fives. We strive to create an environment where you can do you, and everyone from leadership to new hires can support and feel supported.
Growth is a good thing, and youll have opportunities to learn and train so you can sharpen your skills and explore opportunities across the Cox family of businesses that will continue to challenge and empower you. In the future, you may have the opportunity to cultivate customer relationships in other sectors where we operate like cleantech, health care and new forms of transportation mobility.
Who You Are
Minimum:
HS diploma/GED or up to 2 years of relevant work experience
Ability to meet established sales, retention, and customer experience targets
Strong interpersonal and communication skills to eff