Part-Time Teller

This job was posted by https://illinoisjoblink.illinois.gov : For more
information, please see:
https://illinoisjoblink.illinois.gov/jobs/12241589

Job Summary:

Provide service to bank customers by conducting appropriate transactions
and meeting the needs of customers by referring them to appropriate
departments in the bank. Promote business for the Bank by maintaining
good customer relations.

Duties/Responsibilities:

– Receive checking and savings deposits: verify cash and endorsements,
receive proper identification for cash back and issue receipts of
deposit.
– Examine checks deposited and determine proper funds availability
based on regulation requirements and complete Hold Notices as
needed.
– Process savings and checking withdrawals.
– Cash checks: verify endorsement, receive proper identification, and
ensure validity.
– Identify counterfeit currency.
– Answer basic customer inquiries regarding interest rates, service
charges, and account histories while complying with disclosure
requirements, regulations and consumer privacy policies.
– Cross-sell bank products and services.
– Refer customers to the proper department for issues that cannot be
resolved at the teller line.
– Count and roll loose coins.
– Issue personal money orders and cashiers checks.
– Sell Visa Travel cards and Visa Gift cards.
– Accept loan payments: verify payment amount and issue receipts.
– Buy and sell currency from the vault as necessary, ensuring that
teller drawer cash limits are not exceeded.
– Ensure teller station is properly supplied.
– Accept county property tax payments.
– Balance and update savings passbooks, and close accounts when
requested.
– Follow procedures for removing accounts for dormancy.
– Balance drawer daily.
– Redeem U.S. Savings Bonds.
– Maintain appropriate currency logs.
– Process Mail.
– Assist with night depository duties; logging bags, processing
deposits, making change orders, issuing receipts and returning bags
to customers.
– May assist in opening and closing procedures.
– Assists in balancing vault currency and coin.
– Operates computer terminal or personal computer to process account
activity, determine balances, and resolve problems within given
authority.
– Receives and processes stop payment and hold orders.
– Provides effective customer service and assists in resolving
problems within given authority.
– May answer telephones and directs callers to proper Bank personnel.
– May gather data and process various reports (e.g., currency
transaction, monetary instrument log, cash transaction log).
– Maintains files, copies and faxes documents and orders and
distributes supplies.
– Perform other duties as assigned.