CCC Loans Operations Intermediate Analyst Position – B11

The Loan Doc & Proc Intmd Assoc Ayst is a developing professional role which integrates in-depth specialty knowledge with a solid understanding of industry standards and practices; demonstrates good understanding of how the team and area integrate with others in accomplishing the objectives of the subfunction/ job family. Applies analytical thinking and knowledge of data analysis tools and methodologies. Breaks down information in a systematic and communicable manner. Developed communication and diplomacy skills are required in order to exchange potentially complex/sensitive information. Moderate but direct impact through close contact with the businesses core activities. Quality and timeliness of service provided will affect the effectiveness of own team and other closely related teams. Individual must be accountable, ethical, results oriented, trust worthy, and credible.

Responsibilities:

This role will manage preparing and reviewing loan documentation while providing support to a variety of tasks related to the loan process

Activities will include independently processing and closing loans within a complex loans operation environment

Integrates a solid understanding of industry and business standards and practices of loan documentation processes

Deals with most loan-related problems independently and has some latitude to resolve complex issues, where expertise is required to interpret against policies, guidelines or processes

Applies judgment when interpreting data, preparing reports, and presents findings to management

Makes resolution recommendations based on identified trends and facts

Designs and analyzes complex reports often related, but not limited to loan documentation processes to satisfy management requirements and support/control activities

Participates in and supports the implementation of projects and process improvement initiatives

Interprets data and makes recommendations for the launch of new products/ services and upgraded platforms that loan documentation/processing functions

Demonstrates a understanding of the loan documentation processes to identify policy gaps and formulate policies to support the streamlining of related work processes.

Minimizes risk to the bank through a solid understanding of procedural requirements – provides solutions to reduce errors, and to adhere to audit and control policies. Servers as a checker for systematic transactions as a last line of defense.

Timely escalation and resolution of all inquiries and issues related to loan documentation.Applies a solid understanding of how the team and area integrate with others in accomplishing the objectives of the sub-unit

Provides informal guidance and/or on-the-job-training to new team members

Works closely with own team and internal stakeholders in order to meet client needs

Has direct interaction with external customers to disseminate or explain information

Individuals who are emerging as an expert in a specific skill set, business area or product but who remain focused primarily on daily execution

Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firms reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Skills: Must have

Previous knowledge of Business Processes, Systems and Tools used in the Loan Process

Advanced knowledge of Loan Processes and Procedures

Significant knowledge of managing, preparing and reviewing loan documentation

Skills: Prefer to Have

High level knowledge of Loan Products and Loan Services

Comprehensive Knowledge of risk types, policies and control measures and processes

Knowledge of compliance with applicable laws, rules and regulations, and adhering to Policies

Previous expertise of use of evaluative and ethical judgment to make decisions

Understanding of Identifying, mitigating, resolving, managing and escalating risks and issues

Ability to view multiple perspectives, prioritize, adapt and multi-task

Fundamental ability to think strategically, considering the end-to-end, adjacent impacts to the broader system; to formulate strategies and innovate

Reasonable ability to analyze and think critically and conceptually and interpretively to solve problems. Includes ability to identify opportunities, assess needs, conduct qualitative and quantitative analyses, synthesize insights and provide recommendations.

Effectively communicate (written and verbal) and present with diplomacy;

Ability to build and manage relationships through advising, collaborating, influencing, negotiate and persuading.

Skills: Nice to have

Moderate knowledge of accounting principles and accounting practices (e.g. US GAAP)

Basic awareness of the industry, competitors and trends

Moderate knowledge of Financial Products, such as Cash Management, Treasury, the Trade Lifecycle

Ability to plan (long-term, medium-term and short-term), create and manage budgets and reduce expenses / save costs

Ability to manage, improve, and design processes and standard operating procedures, including managing KPIs and SLAs to monitor and enhance service quality and process integrity.

Previous experience for Implementing projects for system Implementation, technology enhancements through project management and coordination skills

Previous experience of Leading, managing accountability and managing complexity;

Ability to coach, facilitate and guide to achieve results

Qualifications:

2-5 years relevant experience

Can work well under pressure and multi-task with a sense of urgency

Proactive to escalate issues and drive change on process

Deliver results and able to meet tight deadlines

Ability to collaborate with team members within and outside of own team

Education:

Bachelor’s/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

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Job Family Group:

Operations – Transaction Services

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Job Family:

Loan Documentation and Processing

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Time Type:

Full time

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Primary Location:

New Castle Delaware United States

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Primary Location Full Time Salary Range:

$61,870.00 – $86,330.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

Oct 11, 2024

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries (“Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi (https://www.citigroup.com/citi/accessibility/application-accessibility.htm) .

View the “EEO is the Law (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/eeopost.pdf) ” poster. View the EEO is the Law Supplement (https://www.dol.gov/sites/dolgov/files/ofccp/regs/compliance/posters/pdf/OFCCPEEOSupplementFinalJRFQA508c.pdf) .

View the EEO Policy Statement (http://citi.com/citi/diversity/assets/pdf/eeoaapolicy.pdf) .

View the Pay Transparency Posting (https://www.dol.gov/sites/dolgov/files/ofccp/pdf/pay-transp%20EnglishformattedESQA508c.pdf)

Citi is an equal opportunity and affirmative action employer.

Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.