Manager, Q&C Learning Capability

Manager, Q&C Learning Capability – 2406215530W

Description

Johnson & Johnson is currently recruiting for a Manager, Q&C Learning Capability located on a hybrid basis in any J&J US Hub.

At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com/.

For more than 130 years, diversity, equity & inclusion (DEI) has been a part of our cultural fabric at Johnson & Johnson and woven into how we do business every day. Rooted in Our Credo, the values of DEI fuel our pursuit to create a healthier, more equitable world. Our diverse workforce and culture of belonging accelerate innovation to solve the world’s most pressing healthcare challenges.

We know that the success of our business – and our ability to deliver meaningful solutions – depends on how well we understand and meet the diverse needs of the communities we serve. Which is why we foster a culture of inclusion and belonging where all perspectives, abilities and experiences are valued and our people can reach their potential.

At Johnson & Johnson, we all belong.

As a learning & development (L&D) manager, you will be a crucial leader in the Q&C Learning team

Lead cross-functional teams to design, develop, curate, and deliver democratized learning solutions to support the advancement of skills for Q&C employees across the globe

Develops learning strategies to meet business needs, manages the instructional design process and designs content for learning programs.

Provide direction on the instructional design strategy and prioritizes learning needs for the organization.

Responsible for the content governance, content architecture, and L&D content strategy

Leverages, promotes and deploys programs that are developed to support corporate initiatives and strategic skills development.

Conducts research on technologies, instructional design techniques, and innovative learning solutions.

Performs quality reviews for learning programs and ensures standards and outcomes are met.

Reviews infographics, print, and digital templates for learning solutions and assesses appropriateness for targeted audience

Drive integration of Q&C learning technology systems with J&J’s enterprise technology solutions.

Oversee the measurement and evaluation of learning programs and makes modifications based on business trends.

Responsibilities:

Learning Development

Manage design, develop and implement scalable professional curriculum to deliver Q&C Learning Capabilities

Produce learning experience through an array of learning modalities (eLearning, face-to-face, VILT, video, etc.) based on learner-centric approach to support performance and drive business outcomes

Apply graphic design skills using Adobe Illustrator, Photoshop, Premiere Pro, Audition, Camtasia

Advise Leadership of learning program status as well as trends in the program effectiveness, and recommends responses and solutions based on sound analysis and frequent monitoring

Define learning objectives and partner with instructional designers

Guide stakeholders on best practices and industry leading standards on performance consulting services and strategic management of learning experience programs across the Portfolio for consistent quality outcomes

Identify and recommend synergies across all learning pillars to maximize resources, learning experience and customer value.

Identify connections and synergies across development capability areas and support the creation of processes and operational excellence within the team

Closely collaborate with stakeholders to understand key business priorities to develop impactful learning solutions that drive competitiveness and business growth

Stay current on J&J Learn (enterprise learning team) strategic direction

Content build in learning development technical environments

Design processes, standards, templates, and best practices including managing translations for learning development

Apply content development and learning standards and end-to-end processes to create learning materials in a timely manner.

Stay up-to-date on the latest learning design and development trends and technologies to apply innovative and modern development tools / techniques to develop learning solutions / materials

Collaborate with Learning Architects and other key stakeholders (SMEs, Program Owners, Business Partners) as needed to understand learning solution architecture, objectives, approval process and timeline, and other deployment requirements to translate them into delightful learning solutions

Administer the learning content platform (Xyleme LCMS) that supports the enterprise learning Ecosystem (ex: J&J Learn, NovoEd)

Serve as point of escalation for support issues by working with others to troubleshoot and resolve technical issues

Evaluate new tools & technologies for business learning applications

Monitor Learning metrics & analytics

Preserve the integrity of the learning programs from inception to final materials and use data for post-delivery enhancements

Generate and analyze reports from the learning technology platforms.

Coach and educate partners and peers evaluations, reports, and learning effectiveness

Qualifications

Required

A minimum of a bachelor’s degree is required

6 years of industry experience required.

Experience working in a regulated environment

Strong understanding of learning and development

Experience with authoring Tools and Learning Technologies (LMS, LCMS, content development)

Experience in Adult Learning and Instructional Design

Skilled use of ADDIE learning model to create effective learning experiences

Proficient in web programming languages: HTML, XML, CSS, or Sass

Experience with an array of learning modalities and solutions to develop learning interventions based on learner-centric approach (face-to-face, VILT, video, programmatic, etc.).

Strong multimedia and graphic design skills: Illustrator, Photoshop, Premiere Pro, Audition, Camtasia.

Customer- and learner-centric thinking approach

Experience in Communication and Change Management

Preferred

Video/Sound editing and production

Versed in strategies for creating and managing reusable content objects within a content management system. (Xyleme)

Versed in strategies for content curation and channel strategy within a learning experience platform (EdCast)

Providing input into estimates to create and deliver learning materials and proactively flag risks and/or key dependencies to relevant stakeholders.

Understanding of Global Job Architecture and Fuel 50 Skills

Cornerstone LMS (SUMMIT) experience

Strong analytical and critical thinking skills with thorough attention to detail.

Strong communication (both written and verbal) and influencing skills are required.

Capable of building strong partnerships across segments & regions, acting as the mediator between organizations while optimizing the value proposition

Ability to lead with strong collaboration and influence management skills to partner effectively at all levels with limited authority and ability to negotiate trade off decisions across the organization

For more information on how we support the whole health of our employees throughout their wellness, career and life journey, please visit www.careers.jnj.com .

Johnson & Johnson is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

The base pay range for this position is $100,000 – $172,500

For Bay Area candidates, The base pay range for this position is $114,000 – $197,800

The Company maintains highly competitive, performance-based compensation programs. Under current guidelines, this position is eligible for an annual performance bonus in accordance with the terms of the applicable plan. The annual performance bonus is a cash bonus intended to provide an incentive to achieve annual targeted results by rewarding for individual and the corporation’s performance over a calendar/ performance year. Bonuses are awarded at the Company’s discretion on an individual basis.

Employees may be eligible to participate in Company employee benefit programs such as health insurance, savings plan, pension plan, disability plan, vacation pay, sick time, holiday pay, and work, personal and family time off in accordance with the terms of the applicable plans. For additional general information on company benefits, please go to: https://www.careers.jnj.com/employee-benefits

Primary Location NA-US-New Jersey-Titusville

Other Locations NA-US-4887-Woburn, NA-United States, NA-US-4887-Danvers, NA-US-New Jersey-New Brunswick, NA-US-New Jersey-Raritan, NA-US-Pennsylvania-Malvern

Organization Johnson & Johnson Services Inc. (6090)

Job Function Learning & Instructional Design

Req ID: 2406215530W